AI at your service with Copilot in Microsoft Dynamics 365 Field Service
The era of AI is here, and it’s transforming how companies service customers in the field.
Microsoft Dynamics 365 BlogMicrosoft AI Blogs
Microsoft Dynamics 365 Blog
Cloud Cultures, Part 2: Global collaboration in Sweden
The rapid pace of technological advancements we are seeing on a global scale is exciting, but if there is one thing that I love more than technology, it is the people, the stories, and the life experiences that influence how it’s used.
Microsoft Azure Blog
Generative AI will revolutionize Revenue Growth Management
Microsoft is a trusted technology provider for many of the world’s largest CPG companies. Through these experiences, we distilled the following observation of the RGM and data maturity journey for most CPGs.
Microsoft Industry Blogs
Microsoft solutions boost Fortune 500 frontline productivity with next-generation AI
Frontline workers represent the face of organizations and make up the lion’s share of the workforce. Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers.
Official Microsoft Blog
Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI
Delivering exceptional service is key for building customer preference and loyalty. But timely resolution can get challenging when fragmented tools make it hard to find the right information and service delivery gets delayed with lengthy data-entry processes. Today, we’re introducing Copilot in Microsoft Dynamics 365 Field Service, bringing the power of next-generation AI to service professionals on the frontline to speed time to resolution.
Microsoft Dynamics 365 Blog
The future of work: How next-generation AI is empowering the frontline
Today’s new AI capabilities announcement for Copilot in Dynamics 365 Field Service is especially impactful for manufacturing and mobility because these solutions will remove friction and optimize service operations—reimagining the future of their frontline workforce.
Microsoft Industry Blogs
Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI
Delivering exceptional service is key for building customer preference and loyalty. But timely resolution can get challenging when fragmented tools make it hard to find the right information and service delivery gets delayed with lengthy data-entry processes. Today, we’re introducing Copilot in Microsoft Dynamics 365 Field Service, bringing the power of next-generation AI to service professionals on the frontline to speed time to resolution.
Microsoft Dynamics 365 Blog
How next-generation AI and digital tools transform the retail frontline
To thrive in this shifting landscape, we need our frontline workers more than ever. They’re the driving force behind the retail industry’s success. That's why Microsoft is committed to building purpose-built solutions that empower these frontline heroes.
Microsoft Industry Blogs
How next-generation AI and digital tools are transforming healthcare
As healthcare providers continue to face a complex mix of challenges, including severe financial strain, increasing competition, clinician burnout, and workforce shortages, the need to improve outcomes by using information and technology to enable quality care is stronger than ever.
Microsoft Industry Blogs
7 ways generative AI is bringing bionic business to manufacturing
In partnership with several manufacturing companies, Microsoft aims to enable seamless connectivity, data analysis, and AI-driven insights across the production process. By leveraging Azure's capabilities, manufacturers can optimize production operations, improve equipment maintenance, and enhance product quality.
Microsoft Azure Blog Scale generative AI with new Azure AI infrastructure advancements and availability
We are excited to share a series of announcements that highlight Microsoft Azure’s commitment to driving innovation and empowering businesses with cutting-edge AI solutions.
Microsoft Azure Blog
Microsoft AI Red Team building future of safer AI
We’re sharing best practices from our team so others can benefit from Microsoft’s learnings. These best practices can help security teams proactively hunt for failures in AI systems, define a defense-in-depth approach, and create a plan to evolve and grow your security posture as generative AI systems evolve.
Microsoft Security Blog