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Microsoft AI Blogs

A Lenovo device being used by a mixed-gender team in an office space.
December 18, 2025
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10 min read

AI transformation in financial services: 5 predictors for success in 2026 

Financial services businesses are busily adopting agentic AI, with Frontier Firms leading transformation. Here are five critical predictors of success that will differentiate the leaders in 2026.

Microsoft Industry Blogs Microsoft Industry Blogs
A field employee outside in a hard hat and vest, looking at a tablet in their hand. The image incorporates the Dynamics 365 Field Service icon and the Copilot icon.
Published
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5 min read

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service 

Fast, efficient service, it’s what everybody wants. And today’s field service organizations are answering the call by adopting next-generation AI technologies that can help them be more flexible and responsive to customers while also driving revenue, reducing overtime, and ensuring more predictable arrival and completion times.

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Two entrepreneurs relax in a casual office and discuss strategy.
Published
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5 min read

How Microsoft Copilot for Microsoft 365 is redefining insurance, one role at a time 

On the one hand, insurers operate in a world of exacting processes, strict compliance, and regulatory considerations. On the other hand, competitiveness demands greater efficiencies, faster speed to market, and improved customer service. Copilot for Microsoft 365 addresses both dimensions.

Microsoft Industry Blogs Microsoft Industry Blogs
Abstract expression of a large amount of bundled paper
Published
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6 min read

2024 release wave 1: New copilot features to enhance Microsoft Industry Clouds capabilities 

During this wave, we’ve invested heavily in the development of copilot templates to enhance capabilities and integration across various industries. These customizable templates offer improved operational efficiency, enhanced customer engagement, and seamless integration with existing technology, all while supporting a diverse, global customer base.

Microsoft Industry Blogs Microsoft Industry Blogs
A decorative image with pastel abstract art
Published
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2 min read

Providing further transparency on our responsible AI efforts 

In this inaugural annual report, we provide insight into how we build applications that use generative AI; make decisions and oversee the deployment of those applications; support our customers as they build their own generative applications; and learn, evolve, and grow as a responsible AI community.

Microsoft Cloud Blog Microsoft Cloud Blog
An illustration of a desk in an office. The laptop is open on the desk and the words ASK are shown on the laptop screen.
Published
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6 min read

How to use AI in 3 simple steps: Just ASK  

How to use AI in 3 simple steps: Just ASK  By Susanna Ray Generative AI tools such as Microsoft Copilot can help you be more creative, jumpstart your productivity, assist with research and save you time. And you don’t have to be a computer scientist to get the most out of your results.

Microsoft Source Microsoft Source