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Microsoft AI Blogs

Published
6 min read

How generative AI in customer relationship management emphasizes human skills to drive sales 

Successful sales is and always will be about human interactions, and the building of familiarity, comfort, and trust. But getting to those moments—all the searching and compiling and preparation—can take a lot of drudgery. Ensuring that an entire team of sellers has the time and capacity to strengthen those human relationships can be an enormous feat.

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
5 min read

Microsoft Trustworthy AI: Unlocking human potential starts with trust 

As AI advances, we all have a role to play to unlock AI’s positive impact for organizations and communities around the world. That’s why we’re focused on helping customers use and build AI that is trustworthy, meaning AI that is secure, safe and private.

Official Microsoft Blog Official Microsoft Blog
Published
9 min read

Microsoft 365 Copilot Wave 2: Pages, Python in Excel, and agents 

We are introducing Wave 2 of Microsoft 365 Copilot innovation, with three key updates. From enterprises to small businesses, they help Copilot get better every day. Nearly 1,000 customers have given us direct feedback on Copilot, and we’ve made more than 700 product updates based on that feedback.

Microsoft 365 Blog Microsoft 365 Blog
Published
9 min read

Microsoft 365 Copilot Wave 2: Pages, Python in Excel, and agents 

We are introducing Wave 2 of Microsoft 365 Copilot innovation, with three key updates. From enterprises to small businesses, they help Copilot get better every day. Nearly 1,000 customers have given us direct feedback on Copilot, and we’ve made more than 700 product updates based on that feedback.

Microsoft 365 Blog Microsoft 365 Blog