Financial services businesses are busily adopting agentic AI, with Frontier Firms leading transformation. Here are five critical predictors of success that will differentiate the leaders in 2026.
Microsoft Industry Blogs
Forrester recently published The Forrester Wave™: Public Cloud Development and Infrastructure Platforms, Global, Q4 2022, placing Microsoft in the Leaders category.
Microsoft Azure Blog How your organization can benefit, no matter the industry.
Microsoft Azure Blog Are you looking to improve the analysis and management of images and videos? The Computer Vision API provides access to advanced algorithms for processing media and returning information.
Microsoft Azure Blog
Biometric security solution streamlines customer engagements and protects interactions in every channel. We look at how integrating Nuance Gatekeeper with Microsoft innovations on the Microsoft Digital Contact Center Platform helps enhance customer experiences and improve fraud prevention.
Microsoft Dynamics 365 Blog
To meet rising customer expectations, modern interactive voice response (IVR) systems must offer intelligent self-service and seamless agent escalation when needed. We look at the vital role of conversational IVRs in the digital contact center, and how the Microsoft Digital Contact Center Platform helps organizations engage customers in their channel of choice while increasing self-service.
Microsoft Dynamics 365 Blog
Azure Neural Text to Speech (TTS), a powerful speech synthesis capability of Azure Cognitive Services, enables developers to convert text to lifelike speech using AI. Enterprises and agencies utilize Azure Neural TTS for video game characters, chatbots, content readers, and more. The Azure TTS product team is continuously working on bringing new voice styles and emotions to the US market and beyond.
Microsoft Azure Blog
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more.
Microsoft Dynamics 365 Blog
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. For retailers to thrive in ever more competitive marketplaces, they must embrace technology solutions that enable a modern and intelligent store.
Microsoft Dynamics 365 Blog
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of the voice channel, built on the same planet-scale platform as Microsoft Teams, Dynamics 365 Customer Service expands to become the all-in-one digital contact center solution.
Microsoft Dynamics 365 Blog
Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options.
Microsoft Dynamics 365 Blog Customers around the world rely on Microsoft Azure to drive innovations related to our environment, public health, energy sustainability, weather modeling, economic growth, and more.
Microsoft Azure Blog
Elevators that respond to voice commands, cameras that notify store managers when to restock shelves and video streams that keep tabs on everything from cash register lines to parking space availability. These are a few of the millions of scenarios becoming possible thanks to a combination of artificial intelligence and computing on the edge.
Microsoft Source