6 cornerstones of financial services reinvention with data and generative AI
Most financial services firms are well into their generative AI journeys, although it is still the early days for all of us.
Microsoft Industry BlogsProduct: Microsoft 365
Microsoft Industry Blogs
3 keys to transforming customs and port operations with generative AI
I’d like to share the insights gained at this year’s WCO 2023 event and offer my point of view on how government organizations can address the unique challenges that customs and port operations face in adopting AI.
Microsoft Industry Blogs
Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build your own standalone copilots
At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots.
Microsoft 365 Blog
How AI helps Microsoft partners innovate across industries
AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.
Microsoft Industry Blogs
Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build your own standalone copilots
At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots.
Microsoft 365 Blog
4 essentials for the successful government adoption of generative AI
Microsoft recognizes four areas of focus that are essential for governments to move efficiently and safely in their AI journeys to improve productivity, decision-making, and services.
Microsoft Industry Blogs
Innovating with Microsoft Industry Clouds next release wave
These innovations represent our collaboration with partners across industries who build and extend these solutions, enabling high-value scenarios for our customers. During this wave, we’re offering richer, more data-driven precision, and new personalized experiences for customers and employees to advance decision making for business growth.
Microsoft Industry Blogs
Microsoft Teams Premium: The smart place to work is also a smart investment
In a 2023 commissioned Total Economic Impact™ study, Forrester Consulting found that Teams Premium helped organizations save time, improve security, and reduce costs—all contributing to a projected return on investment (ROI) of 108 to 360 percent over three years.
Microsoft 365 Blog
How Microsoft and generative AI are transforming financial service contact centers
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
Microsoft Industry Blogs
Introducing Skills in Microsoft Viva, a new AI-powered service to grow and manage talent
We’re excited to announce a new AI-powered Skills in Viva service that will help organizations understand workforce skills and gaps, and deliver personalized skills-based experiences throughout Microsoft 365 and Viva applications for employees, business leaders, and HR.
Microsoft 365 Blog
Transforming airline operations: Improving airport gate turn times with Microsoft Teams
Microsoft has joined forces with industry leaders HARMAN and Xoriant to introduce capabilities within Microsoft Teams to improve airport gate turn times by enhancing gate management and ushering in a new era of operational efficiency.
Microsoft Industry BlogsAnnouncing Microsoft Copilot, your everyday AI companion
Updated November 15, 2023: To simplify the user experience and make Copilot more accessible to everyone, Bing Chat and Bing Chat Enterprise will now simply become Microsoft Copilot. For more information: https://aka.ms/BingIgnite We are entering a new era of AI, one that is fundamentally changing how we relate to and benefit from technology.
Official Microsoft Blog