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Microsoft AI
Sales

Transform sales by improving forecasting and streamlining customer engagement

AI is transforming Sales by automating tasks, improving forecasting accuracy, and streamlining customer engagement with AI. Empower your teams to close deals faster, personalize outreach, and make smarter decisions with real-time insights.
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Outcomes

Drive real results in sales

Revolutionize sales with AI by automating repetitive tasks, improving forecasting accuracy, and enhancing customer engagement. With real-time insights and intelligent recommendations, build relationships, close deals fast, and drive consistent revenue growth. Relevant for Chief Sales Officer, Chief Revenue Officer, and EVP/SVP of Sales.
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Engage customers

Automate RFP responses and provide always-on sales assistance with AI agents.
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Generate leads

Deliver customized, self-service sales experiences with help from AI agents.
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Empower sales teams

Rely on AI to support sale with real-time insights, CRM updates, and personalized communications.
Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.
Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.
Learn more
Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.
Learn more
Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.
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Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.
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Get the guide to AI solutions
CUSTOMER STORIES

Discover how organizations are using AI for sales

  1. A green and white logo with the text Schneider Electric.
  2. A black and blue logo with the text LUMEN beneath a black letter M.
  3. A close-up of the Investec logo with black text on a white background.
A building with a green sign reading Schneider Electric.
A green and white logo with the text Schneider Electric.
“With Copilot for Sales, our sellers are seamlessly updating Salesforce CRM in the flow of work in Teams or Outlook, increasing contact acquisition and contact management data.”
Ljiljana Budimir Vukicevic, Sales Enablement Digital Capability Leader, Schneider Electric
Solutions
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A black and blue logo with the text LUMEN beneath a black letter M.
“Tools like Copilot give our people the ability to be more productive, more effective, so they can be more human, be more hopeful, and do things that bring them joy.”
Ashley Haynes-Gaspar, Chief Revenue Officer, Lumen Technologies
Solutions
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A close-up of the Investec logo with black text on a white background.
"We’re estimating that we’re making approximately 200 hours of savings a year across the bank. That’s a huge amount of time that we can transfer from doing mundane tasks to energy directed straight back to clients."
Daniel Speirits, Sales and Marketing Product Manager, Investec
Solutions
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RESOURCES

Take the next step in your AI journey

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Get the 2025 AI Decision Brief: Insights from Microsoft and AI Leaders

Gain deeper understanding and strategic perspective from experts on how to navigate the AI platform shift.
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
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