A collage featuring two colleagues walking down a hallway looking at a mobile device, the hands of a mother and child looking at a mobile device, and some skyscrapers accompanied by a search box with the question – How can we earn trust?

Earn trust

We create a safe, secure, and responsible digital world.

Our actions

To create positive impact with technology, people need to be able to trust the technologies they use and the companies behind them. That’s why we’re committed to advancing cybersecurity and digital safety, leading the responsible use of AI, and protecting privacy.

Advance cybersecurity and digital safety

We are committed to protecting our users from illegal and harmful content and conduct, while respecting human rights. We will continue to support multistakeholder approaches to address complex digital safety challenges.

A man in an office setting wearing a headset looking at dual monitors

Fight digital crime

Our Digital Crimes Unit investigates cybercrime and takes action to keep our customers safe in the digital age. We promote digital peace and support the global development of cybersecurity policies to mitigate risk and advance norms.

Learn more about cybersecurity Read the Microsoft Digital Defense Report

A woman sitting in the dark looking at a laptop screen

Strengthen digital safety

Technology can break down boundaries, but we must preserve its safe use and the free exchange of ideas. Microsoft integrates safety by design across our products and services. We advance digital safety law and policies consistent with a free, open, and secure internet.

Learn about online safety View our digital safety report

Three adults sitting in chairs in an open office setting having a discussion

Promote digital diplomacy

We use our voice to ensure others don't use technology to harm communities, economies, and the institutions that underpin our way of life. We support the Paris Call for Trust and Security in Cyberspace as an important step toward digital peace.

Read the Water Cybersecurity Report

Develop and use tech responsibly

As technology like AI becomes more embedded in our daily lives, we must build it responsibly—from design to deployment—to avoid unintended consequences. The question isn't what technology can do, but what it should do.

Two men lean over a work table to look at a laptop computer.

Responsible AI Transparency Report

As a company at the forefront of AI research and technology, we are committed to sharing our practices with the public as they evolve. This report enables us to record and share our maturing practices, reflect on what we have learned, chart our goals, hold ourselves accountable, and earn the public’s trust.

Read the report

Many people walking down a hallway in a modern office building.

Governing AI: A blueprint for the future

Brad Smith shares insights on how government, industry, academia, and civil society can advance AI policy to help ensure that AI benefits society.

Read the blog from Brad Smith Get the blueprint

A man and woman talking in a conference room with large windows

Commit to transparency

We understand that transparency is foundational to earning trust. We provide detailed information on how we run our business in our reports hub, which provides a single, consolidated view of key reports and resources related to our programs and progress.

Visit the reports hub

Protect privacy

Our efforts to earn trust focus on preserving customers’ control over their data and their ability to make informed choices that protect their privacy. We advocate for strong global privacy and data protection laws requiring companies, including ours, to only collect and use personal data in responsible, accountable ways.

A woman sitting alone in an interior office setting working on a tablet

Adhere to privacy principles

We build our products and services with privacy from the ground up, aligned to clear privacy principles. Our privacy dashboard enables millions of users to control their data and make meaningful choices about how it’s used.

Explore our privacy principles Visit the privacy dashboard

Aerial view of people walking in a public square.

Support data sovereignty

We’re working on a phased rollout of the EU Data Boundary for the Microsoft Cloud, allowing customers in the EU to have their data processed and stored in the region.

Learn about the EU Data Boundary

A woman sitting at a conference table with an open laptop having a discussion

Balance privacy and public safety

There is a balancing act between keeping customers' information private and the legitimate needs of governments and law enforcement to access information to keep the community safe. We've published principles we believe should govern the way they access personal data.