Building a more successful workforce with Dynamics 365 Human Resources
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Microsoft Forms Pro updates help improve customer feedback management
According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. -
Using AI to better understand and engage your customers
Artificial intelligence (AI) has been around for some time now. -
Formulas for success with Dynamics 365 and Power Platform
No two organizations are alike, and neither are the solutions needed to achieve meaningful business results. -
Smart cities: Innovation, inclusion, and IoT
This week, at Smart City Expo—in Barcelona—we’re excited to showcase new innovations that will transform Smart City programs worldwide. -
Enhance your Dynamics 365 mixed reality experiences on HoloLens 2
HoloLens 2 is now available, with breakthroughs in hardware design, AI, and mixed reality. -
Working together to support our mutual customers
Every customer is unique. Their industry, their size, the regions they operate in, their business model, and even their culture make them distinct from other firms. -
Our vision for the Microsoft customer data platform
Empowering organizations everywhere to gain insight from all their data sources and deliver personalized customer engagement There is a fundamental change occurring across industries and organizations: Data now comes from everywhere and everything. -
Announcing RPA, enhanced security, no-code virtual agents, and more for Microsoft Power Platform
It’s a privilege to work with global organizations every day to help them compete and innovate in a modern, data-driven economy. -
New digital messaging offer enhances omnichannel features in Customer Service
Today we’re announcing the release of the new Dynamics 365 Customer Service digital messaging offering. -
Fuel your field service with mixed reality
Technology is transforming quickly and evolving at an accelerated pace. -
Delivering five star experiences with a customer data platform
For the hospitality industry, founded upon the very premise of providing welcoming and delightful experiences to guests and patrons, the need to continue evolving to meet today’s changing customer demands is vital.
