
Content type: Customer stories
Customer stories
Explore real-world success stories where Microsoft Dynamics 365 has revolutionized customer experiences, showcasing how diverse businesses harness the power of intelligent solutions to overcome challenges and achieve positive results.


SOLEVO Group transforms their financial operations with finance insights
For SOLEVO Group—like many other businesses—having a finance system that meets their needs for agility, flexibility, and scale was incredibly important, so in 2019, they implemented Microsoft Dynamics 365 Finance.
The evolution of retail store into an experience center
With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a place that simply houses and transacts products to another integral step in building and differentiating customer experience.
Dynamics 365 helps build the retail supply chain of the future
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more.
Bridging the omnichannel gap in retail with Dynamics 365
Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a strategy that has become table stakes for most retailers.
Shaping the future of retail with Microsoft Customer Experience Platform
Today, nothing is certain for brands. Standing still means falling behind. Heritage brands are no different. Now more than ever, brands need to find authentic ways to engage with digitally-savvy consumers no matter where they are. How do brands steeped in tradition create modern experiences that resonate with today’s digital-native consumers?
Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult.
Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before
Empowering everyone to collaborate as one business, everywhere. Across industries, businesses are undergoing a once-in-a-generation shift in how, when, and where people work.
Power Apps and Dynamics 365 Guides brings data to frontline workers
Data is everywhere, data is decision making power The emergence of data is changing the way organizations do business. From our mobile devices to our machinery, everyday activities and interactions create trillions of data points generated by inanimate objects.
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. Customers are looking for value and for companies to address their needs on their terms.
Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business. As we start to emerge from the pandemic’s isolation and restrictions, we’re entering a world of a new normal. As consumers, our expectations are higher.