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Dynamics 365

Microsoft Dynamics 365 Blog

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1 min read

Business Central Self-Learning Resource 

Are you looking for training resources for Business Central or looking to refresh your knowledge? Below I have accumulated some great self-learning resources for Business Central. We have something for everyone (end users, support professionals, partners/consultants). Partner Self-Learning: Business Central Overview: This course examines the basic concepts of Microsoft Dynamics 365 Business Central, how to

Business Central SaaS: The Remote Server Returned An Error (429) when using Business Central with the Jet Reports Extension. 

Are you running Jet Reports and are receiving the following message? The remote server returned an error (429) We recommend updating your Jet Reports Extension to the latest version to resolve this error. Below are the release notes from Jet Global regarding this update: https://support.jetglobal.com/hc/en-us/articles/223125607-Jet-Reports-Release-Notes See our online documentation on web service integrations: Business Central

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Bring non-Dynamics 365 data to Customer Service Insights 

Did you know that even if you’re using Salesforce, Zendesk, ServiceNow, or any other case management applications, you can also use Customer Service Insights from Dynamics 365 with those apps? Customer Service Insights uses natural language understanding to automatically group your case data into support topics, without any manual tagging, which enable you to quickly

New Business Central apps in August 2019 

In August 2019, our partners published 27 new apps for Dynamics 365 Business Central on AppSource. These were new last month: Channel Sales Manager for Magento by Suite Engine, LLC Automate and sync Magento orders and product information Change Log Quick Access by Kumavision AG Overview of change log entries directly from your master data

Enhancements and Bug Fixes for Field Service Version 7.5.13.73 

Applies to: Field Service version 7.5.13.73 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. End of Life Notice

Enhancements and Bug Fixes for Field Service Version 8.8.3.533 

Applies to: Field Service version 8.8.3.533 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. Field Service enhancements Enhancements

Announcing the timeline to move to Unified Interface 

Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many of our largest customers have successfully made the transition. As we’ve reached the milestone of over 80% of organizations enabling Unified Interface, we’re announcing

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Scheduling versus dispatching – Universal Resource Scheduling 

Depending on your organization, you might create bookings and want them to immediately appear on your field technicians’ mobile devices. But what if you want to plan the whole day and have new bookings appear for technicians as you see fit? The field service industry often refers to this differentiation as “scheduled versus dispatched.” Out