Announcing the Dynamics 365 April ‘19 release timeline
In July 2018, we announced a set of changes to the way we deliver Dynamics 365 updates to help you stay current in a consistent, predictable, and seamless manner.
Data management
Harness the full potential of your data with Microsoft Dynamics 365 data management solutions, designed to provide business leaders with the clarity and control needed to make informed decisions. Transform complex data into actionable insights that drive success in the digital-first world.
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Introducing the Savvy Business Leaders podcast series
Savvy Business Leaders is a five-episode thought leadership podcast series featuring industry-leading influencers and some of the leading brands tackling emerging business challenges facing leadership teams today. -
Unlock next at Microsoft Business Applications Summit 2019
Get ready to flex your business application skills and pick up some new ones at the Microsoft Business Applications Summit. -
Microsoft Forms Pro public preview is now available
Today we launched the public preview of Microsoft Forms Pro, an enterprise survey and analytics solution that allows businesses to easily capture and analyze feedback to improve customer, employee, and product experiences. -
Customer data platform: A key to personalized experiences
In today’s digital economy, customers are continuing to set the bar higher and higher in terms of what they expect from the brands they interact with. -
Capture and analyze feedback with Microsoft Forms Pro, now generally available
Listening and responding to feedback is one of the most important parts of running a business. -
9 ways to use EHR data to improve home health care outcomes
Delivering care outside the hospital offers providers an exceptional opportunity to improve patient outcomes and enhance the patient experience. -
Industry Accelerators: Rapidly deploy solutions specific to your industry
Every organization is becoming a data company, striving to manage and extract value from volumes of data across departments, from traditional sources such as operations, finance, sales, and marketing to digital sales and marketing initiatives, and new observational sources like device telemetry and customer sentiment analysis. -
How data, analytics, and insights can improve customer service
What issues are your customers facing? What obstacles do customers encounter in their quest for support? How can the process improve to create a delightful customer experience and increase engagement? Forward-thinking customer service organizations explore these questions every day. -
Tivoli Gardens personalizes the guest experience with Customer Insights
Meet Bernt Bisgaard Caspersen, Head of architecture and IT delivery at Tivoli Gardens in Copenhagen; one of the world’s longest running amusement parks. -
Our vision for the Microsoft customer data platform
Empowering organizations everywhere to gain insight from all their data sources and deliver personalized customer engagement There is a fundamental change occurring across industries and organizations: Data now comes from everywhere and everything. -
Nonprofits optimize donor engagement with Dynamics 365 Customer Insights
Nonprofit organizations rely on donors and volunteers to sustain and expand their missions.
