![a person sitting on a table](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2021/09/MSC21_Getty_remoteLearning_1171809505-300x200.webp)
Andy Pitman articles
![a person sitting on a table](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2021/09/MSC21_Getty_remoteLearning_1171809505-300x200.webp)
![Nurse standing with a person standing in front of a building](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/08/5d4def50bead6-5d4def50bead7CRISP20Blog20Header.png-300x169.png)
Enabling data sharing through Health Information Exchanges to improve patient outcomes
In the US, Health information exchanges (HIEs) enable medical providers to securely share patient records and improve the cost, quality, safety, and speed of patient care.![Woman working at a call center](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/05/CLO17_callCenter_010-300x200.jpg)
Customer service on a statewide level
Louisiana’s Health and Human Services decided to revamp their call center operations through a case management system that could integrate seamlessly with existing state systems.![Woman working in a hospital](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/05/MSC18_hospitalChicago_002-300x200.jpg)
Measles and mumps? Data sharing on the cloud to improve public health
As once forgotten diseases start to reappear, state and local government agencies are looking to find new ways to ensure positive health outcomes for their citizens.![Three people looking at a device](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/03/EDU18_Teachers_005-300x200.jpg)
SEAN: Arizona Modernizes the SNAP Eligibility Process via Chatbot
Andy Pitman, Director of State and Local Government Health and Human Services Solutions, recently sat down with Sanjiv Rastogi, CIO of Arizona DES, to discuss its chatbot progress.![Woman working in medical facility](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/02/opioid-300x200.jpg)
Combatting the prescription opioid epidemic
The startling headlines and statistics about prescription opioid abuse in the United States have become all too common: according to the Pew Research Center, opioid abuse and overdoses cost the national economy more than $500 billion annually![Meeting on how Sagitec is helping states modernize their unemployment insurance (UI) systems.](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/08/Industry-Blog-Evergreen_Government-Large-Images_FY19_1000x560_V1-300x168.png)
Why states are modernizing unemployment insurance (UI) systems with the cloud
Learn how Sagitec helps states like South Carolina modernize their UI systems to provide their constituencies the self-services they desire, improve customer service, be more agile and save money.![Three people talking](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/07/WWS16_CityHall_362.2-300x200.jpg)
States’ CMS certification is easier with MITA tracking tool
Learn about the only tracking tool that makes states’ MITA-related tasks and CMS certification easy to understand and complete—saving time and money.![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/03/491_banner-300x94.png)
Developing healthier communities through comprehensive care plans
What are the six questions a community must consider before developing a care coordination framework that drives healthier individuals and families? Read on.![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/01/439_banner-300x94.png)
Using Azure to help governments fight fraud and waste—Part 2
Learn why Pondera Solutions selected Microsoft Azure to power its platform and how it has identified over $5 billion in likely government fraud since 2011.![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/01/422_banner-300x94.png)
Using Azure to help governments fight fraud and waste—Part 1
Pondera Solutions’ state-of-the-art systems, powered by Microsoft Azure, are helping government agencies fight fraud, waste and abuse.![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2017/11/375_banner-300x94.png)