Empowering intelligent banking
Microsoft and its partner ecosystem help banks reduce cost and risk, modernize core systems, and delight customers and employees to achieve differentiation and spur sustainable growth.
Modernize payments and core systems
Modernize your core banking platform to enable real-time payments and generate new revenue streams.
Deliver personalized customer experiences
Understand your customers and personalize their banking experience.
Electronic virtual assistant handles 80 percent of the inquiries at just 10 percent of the cost of live agents
Cloud-based bot technology meets customers where they are and scales the bank's virtual workforce at 10% of the cost.
Differentiating omnichannel customer experience using Microsoft Teams
Thanks to a recent investment in Microsoft 365, ABN AMRO uses Microsoft Teams to enhance its portfolio of omnichannel capabilities, including video banking, that customers can choose from.
Protecting customers from fraud
Learn how Capital One is partnering with Microsoft to implement a cloud-based authorization engine that improves fraud detection accuracy as ecommerce spending has accelerated and COVID-19 based fraud scams have increased.
Going mobile to make bankers more effective
Rabobank outfits its global ranks of relationship managers with a mobile app that puts all the CRM information they need.
Explore the world of intelligent banking
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Read our Financial Services blog
Access the latest financial services news and thought leadership on our blog, where we provide insight into how banks are transforming digitally, using technologies from Microsoft and our solutions from our partners.
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Guide: What now? A guide for financial services leaders in a disruptive time
Learn how to navigate challenges during times of disruption and make transitions to new ways of working. See how other financial services leaders are adapting through a collection of engaging interviews and e-books in this resource hub, What Now? A Guide for Financial Services Leaders in a Disruptive Time.
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E-Book: Redefining Risk Management in an Era of Disruption
Amid global disruptions, it’s essential for financial services institutions to review model strategies. Learn how to develop and apply an efficient plan to improve model resilience in this e-book, Redefining Risk Management in an Era of Data and Disruption.
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E-Book: Crossing the digital threshold: Identity and access innovation in financial services
To differentiate and compete in the digital age, traditional financial institutions need to enable their own digital ecosystems in the cloud by integrating third-party services, improving customer onboarding, and delivering differentiated customer experiences. To do that in the cloud, they need safe and secure digital identity.
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E-Book: Concentration Risk: Perspectives from Microsoft
Risk and procurement officers at financial institutions need to respond to regulation and ensure their decisions are optimized against meaningful risk without holding their individual institution back from the opportunity these technologies offer. This paper provides information on steps to assess and mitigate against relevant classifications of risk and, at the same time, implement approaches without the need to adopt a multi-sourcing strategy.
