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Manage your CRM customer list
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See Viva Sales in action
Dive deep into the Viva Sales vision to see how it brings everything sellers need into the flow of work.
Features and pricing
Frequently asked questions
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Viva Sales will offer read-write capabilities back to your CRM tool (Dynamics 365 Sales or Salesforce CRM) within the Microsoft 365 and Teams applications you already use. Viva Sales also offers unlimited conversational intelligence capabilities, eliminating the need for note taking in meetings and providing you sentiment analysis and next-best actions. Viva Sales connects your CRM customer list automatically into your Microsoft 365 applications—reducing the need to add customers already in your CRM tool. Viva Sales also helps you collaborate more efficiently within Teams by sharing contact cards and identifying coworkers that have had meaningful interactions with your customers. This allows you to connect and gain insights from your colleagues.
A Microsoft 365 for enterprise or Office 365 for enterprise product license is required to use the Viva Sales app in Outlook and Microsoft Teams.
Viva Sales is a CRM companion application, meaning it works with Dynamics and Salesforce CRM solutions to intelligently automate customer updates, share AI-based recommendations and insights, and allow collaboration and productivity in tools sellers already use in Microsoft 365.
Yes.
Viva Sales in Outlook and Teams is available in Arabic, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish, Thai, and Turkish.
Viva Sales conversation intelligence is available in Arabic, Chinese (simplified), Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Norwegian, Portuguese (Brazil), Portuguese (Portugal), Spanish, and Swedish.
Implementation and support
Documentation
Support
Transform your sales experience
”We’re excited to partner with Microsoft to reimagine the future of selling with Viva Sales, streamline the fragmented seller workflow, and give sellers precious time back to do what they do best: sell.”
Hayden Stafford, President and CRO, Seismic
Thought leadership
Transforming sales teams
Reimagining the sales process—are you ready?
Improving employee experiences
Additional resources
A modern way of selling
Viva Sales infographic
A CFO’s guide to driving sales
What to look for in a CRM tool
Accelerate revenue with AI
Ensure your CRM is up to date with Dynamics 365 Sales
1. Once your paid subscription begins, cancelation policies vary based on your status as a new customer, product, and domain selections on Microsoft. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.