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Microsoft Supplier Program (MSP)

We bring opportunity to our program suppliers

The Microsoft Supplier Program (MSP) is designed to uphold ongoing partnerships across all businesses to ensure continued success with selected suppliers. Modernized with enhanced focus on business goals, expanded visibility to suppliers, and the agility to adapt for ongoing relevancy as businesses’ needs change. The program’s simplicity and focus amplify Microsoft’s values, strengthen supplier portfolios, empower new initiatives, and enrich supplier collaboration.

One MSP Recognition FAQ

Our priority

Uphold ongoing partnerships across all businesses to ensure continued success with hand-selected suppliers. Invest in companies that amplify Microsoft’s values and collaboration.

Our strategy

Ongoing relevancy and value of MSP suppliers through proactive ecosystem management. A unified supplier list formed from business portfolio ownership, semi-annual supplier portfolio assessment, and real-time refreshes. MSP is simplified: if you’re MSP for one, you’re MSP for all Microsoft businesses.

Our commitment

Streamlined automation and technologies empower suppliers to self-serve through SupplierWeb. Evangelism and awareness driven by EVP Dashboards. Dedication to holistic Supplier Lifecycle Management. We offer quarterly insight reporting driving supplier compliance, quality, and performance.

Our principles

Focus on the success of Microsoft businesses. Infuse and uphold Microsoft priorities and values by sharing new initiatives, commitments, and strategies in real time. MSP holds businesses accountable to partner with MSP suppliers to strengthen supplier partnerships.

Business-critical/strategic

Identified as most critical to meet businesses’ unique needs and maintain a Business-first perspective, based on the following criteria: level of difficulty to switch suppliers, material/financial impact on the P&L/Cashflow, and relationship impact on the Microsoft brand. Our approach is Business decides, Procurement manages.

Diverse

Certified as 51% or more owned, operated, and managed by a woman, minority, veteran, person with disability, member of the LGBTQ community, or located in a government-identified HUBZone area. Tapping into the expertise, depth, and capabilities of diverse-owned companies.

Visit the supplier diversity page for more information

Enterprise (SRM)

Recognized as a 360 engagement: a strategic partner (GSI, GISV), strategic customer and a business-critical supplier across multiple lines of business. Dedicated Supplier Account Management (SAM), Enterprise Scorecards, and One Microsoft/360 Engagement.

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SupplierWeb

Centralized onboarding and account management site offering self service and support to authenticated companies with a Microsoft Supplier ID number.

Learn more at SupplierWeb

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Supplier diversity program

Supplier diversity at Microsoft means fostering greater levels of diversity in our supplier base to reflect the global diversity of our customers.

Explore supplier diversity

Official Microsoft blog

Get the latest updates from Satya and the SLT.

Browse the blog

Recognition

Supplier advisory board

Serves as an informed voice of the supplier to Microsoft, to enable mutually beneficial partnerships that represent our supplier population across all categories, sizes, ownership types, and Microsoft businesses. Our board members are a mix of those with previous board experience and newcomers.

Highlight and showcase

Emphasize supplier efforts across several focus areas, including Diversity & Inclusion, Accessibility, and Sustainability.

Supplier awards

Recognize exemplary MSP supplier performance, who demonstrate alignment and commitment to Microsoft values, strategies, and priorities. We’re excited to share that our award categories and recognition program are changing. Stay tuned for more information!

Meet the 2019 winners and finalists

Review the press release for more detailed information.

AnRui Digital

AnRui leveraged its in-depth knowledge of Microsoft's products and solutions to design and deliver training to users, technical partners, and developers, as well as facilitate hands-on lab sessions. AnRui developed innovative solutions, such as a new mobile app that enables Microsoft Partners to access Microsoft learning and certification materials, to help broaden reach and increase engagement and collaboration.

Finalists: Bastion Effect, BES Events

Nextant

Nextant has been a strategic partner and trusted advisor on a range of topics by truly understanding Microsoft's business, aligning with Microsoft priorities, and taking feedback to improve. Nextant consistently delivered amazing performance and savings through automation and improved processes, while remaining flexible and adaptable to the business needs. Nextant also helped scope and build a power app that revolutionized the way Microsoft communicates to the field and helped reduce operational risk by implementing business-critical quality assurance plans.

Finalists: Lenati, Upwork

2019 Supplier of the Year - Large Co-Winner

Compass Group

Compass consistently demonstrated strategic partnership to identify solutions that delivered savings without compromising the customer experience. Compass focused on customer service by completing more than 10 capital projects over the seasonal holiday closure to minimize Microsoft employee impact. Compass redesigned its service response protocol using Microsoft technology to improve its response time from 24 hours to one hour. Compass also strongly delivered in alignment with Microsoft's Accessibility and Sustainability values by developing a first-of-its-kind navigation bar, allowing those with visual impairments to use the cashless ordering/payment system and launching a zero-waste café pilot.

Wiwynn

Wiwynn is a component developer and system integrator of cloud servers for Microsoft, which has partnered with Microsoft on strategic initiatives and consistently delivered a high level of support. Wiwynn development support has been valuable in helping Microsoft achieve time-to-market on new technologies and is very supportive of Microsoft supply-chain initiatives. Wiwynn was instrumental in ensuring that Microsoft was not affected by 2018 industrywide component shortages through proactive implementation of a strategic buy process to ensure on-time delivery of Microsoft servers. Wiwynn has made significant investments to proactively mitigate risks by opening a new factory in Taiwan, increasing rack capacity in China, and opening a satellite office in Redmond to support Microsoft teams.

Finalists: Accenture, Tata Consultancy Services

Amaxra

Amaxra has been awarded the 2019 MSP Supplier Diversity Award for being the supplier to make the most progress on diversity values. Amaxra is a certified diverse business and a business management and technology solutions firm. It was established in 2007 by Microsoft alumni Rosalyn Arntzen. It successfully supported a number of projects involving cultural and gender awareness, and community engagement. As a supplier, Amaxra's ability to understand Microsoft's most crucial business priorities, while reinforcing progress toward diversity goals, is of significant value to Microsoft. Diversity is the first of Amaxra's top six values. In its own words, "Diversity leads the way. The workplace needs to be one where diverse individuals (walks of life, experiences, situations, skills sets, work styles and more) and diverse teams come together to drive best contributions."

Finalists: Accenture, Wimmer

Tech Mahindra

Tech Mahindra was recognized for its leadership on climate change. Tech Mahindra committed to an aggressive set of absolute emissions-reduction goals, approved by the Science Based Targets Initiative, that will result in emissions 50% below 2015-2016 levels by 2050. Tech Mahindra has undertaken a thoughtful and comprehensive program to reduce Scope 1, Scope 2 and Scope 3 emissions. To date, it has installed solar generation at its plants in the Indian cities of Pune, Chennai, Hyderabad, Bangalore, Noida and Chandigarh. Tech Mahindra has developed a "Connected Solar Plants" solution using Microsoft Azure, aligning with Microsoft's mission to help empower every person and organization on the planet to achieve more.

Finalists: AT&T, Cisco and Infosys

Sutherland Global

Sutherland was recognized for its leadership on helping their employees achieve more by eliminating barriers to employment and empowering individuals through Impact Sourcing. Sutherland has the mission to impact one life or family for every person employed by the company. Over the past 10 years, Sutherland's taken a systems approach to inclusion through education intervention and job opportunities for tens of thousands of individuals across the globe. The company collaborates and shares with nongovernmental organizations (NGOs) and other stakeholders to expand their impact. Sutherland's model is the first of its kind to be used in a commercial setting.

Finalists: Compass Group, Hanson Consulting Group

The Microsoft Supplier Program (MSP) has recently been redesigned to provide more visibility for suppliers: being displayed to new businesses, having more self-service capabilities, and maintaining better clarity over the process.

For Microsoft employees, the new features are around ease of transactions: identifying new suppliers that meet a specific business need, communicating to existing suppliers, assisting suppliers in meeting Microsoft compliance criteria, and maintaining a diverse balance of suppliers.

Microsoft developed criteria for program consideration based on business-critical and strategic attributes:

Business determined as a critical or strategic supplier
Level of ease/difficulty for business to switch suppliers
Supplier has a material/financial impact on the P&L/cashflow of the business
Relationship impact on the Microsoft brand

No, there is no limit on the number of suppliers; as many qualified suppliers as are needed to run each business will be included.

Procurement partnered closely with businesses across Microsoft to identify Suppliers deemed most critical to meeting their unique needs, and to ensure that MSP maintains a Business-focus across the program. As a compliant supplier, your company can continue to do business with Microsoft.

We greatly appreciate the years you have spent with us, and we fully understand your concerns. Microsoft has re-evaluated the Microsoft Supplier Program’s objectives and has refreshed the program to better align with the needs of the company. Procurement partnered closely with businesses across Microsoft to transform MSP into a business-focused supplier program and to identify suppliers deemed most critical to running each business. Although you aren’t in MSP moving forward, you’re still an approved Microsoft Supplier. We welcome your continued collaboration and look forward to a productive future together.

MSP supports the unique needs of each Microsoft business and ensures there are suppliers available to meet business requirements, working with each business to drive a balance across projects. Budgets and business decisions govern how work is dispersed to suppliers. If you have concerns about engaging new Microsoft business, reach out to your primary Microsoft business contact.

Microsoft supports internal search capabilities that easily allow users to identify MSP suppliers.

A supplier can be part of the program even if they are Red (non-compliant) in SSPA, however, you will need to resolve the issue. Visit the Microsoft Supplier Compliance Portal to view and complete outstanding tasks.

Participation in the program is contingent upon being invited to join; action can be initiated by your Microsoft contact. This ensures that all our valued suppliers get a fair chance to participate in the program.

Semi-annual supplier portfolio refresh assessments are conducted to ensure relevancy of the supply base to Microsoft businesses. New suppliers will be invited to join as needed.

Microsoft Procurement will continue to evaluate suppliers and may make updates to onboard or offboard companies in the program.

While you don’t have a dedicated SAM we will still be managing our relationship with you through the appropriate Procurement Engagement Manager (PEM) in partnership with the business.

Internally, Microsoft utilizes the Supplier Program, a metric and goal-based program, to drive accountability and actions to achieve annual targets. PEMs engage with the Business, CVPs, and EVPS to report how they are trending towards these goals to help promote MSP Suppliers to the Business. MSP is traditionally a metric on the Supplier Program Dashboard. Given this is an internal tool, we do not share it externally.