Because Microsoft is committed to promoting a positive work environment, we expect our suppliers and their employees, agents, and subcontractors to adhere to the same standards of conduct and behavior that we expect from our own employees while they are on Microsoft property or doing business with or on behalf of Microsoft.

We are committed to our mission of helping people and businesses throughout the world realize the highest levels of productivity and success. Achieving our mission isn’t just about building innovative technology, it’s also about who we are as a company and as individuals, how we manage our business internally, and how we work with customers, partners, governments, communities, and suppliers.

 

Supplier Code of Conduct compliance

Suppliers and their employees, personnel, agents, and subcontractors (collectively referred to as “Suppliers”) must adhere to this Supplier Code of Conduct while conducting business with or on behalf of Microsoft. Suppliers must require their next-tier suppliers to acknowledge and implement the SCoC in their operations and across their supply chains. Suppliers must promptly inform their Microsoft contact, a member of Microsoft management, or the contacts provided at the end of this document when any situation develops that causes the Supplier to operate in violation of this Code of Conduct.

 

All Microsoft Suppliers must conduct their employment practices in full compliance with all applicable laws and regulations and in compliance with Microsoft requirements, which may exceed local legal requirements. In all cases in which Microsoft requirements are more stringent than local legal requirements, Suppliers are required to meet the more stringent Microsoft requirements.

 

While Microsoft Suppliers are expected to self-monitor and demonstrate their compliance with the SCoC, Microsoft may audit Suppliers or inspect Suppliers’ facilities to confirm compliance. Suppliers that behave in a manner that is unlawful or inconsistent with the SCoC, or any Microsoft policy, risk termination of their business relationship with Microsoft. Complying with the SCoC and completing the SCoC training provided by Microsoft are required in addition to meeting any other obligations contained in any agreement a Supplier may have with Microsoft.

 

If you wish to report questionable behavior or a possible violation of the Supplier Code of Conduct, please report a concern.

 

Review the July 2020 Microsoft announcement for the SCoC refresh.

Supplier Code of Conduct training

Microsoft expects Suppliers to act ethically and with integrity. Suppliers demonstrate this commitment by complying with our Supplier Code of Conduct (SCoC) and ensuring that their employees and subcontractors are trained on the SCoC.

 

External Staff workers who are engaged in services for Microsoft, who will bill time to Microsoft, or who otherwise work on Microsoft matters are required to complete the SCoC training and agree to comply with the SCoC. External Staff includes Vendors/Agency Temps (Contractors), Business Guests, and Outsourced Staff.

 

Supplier managed training requirement: Suppliers are required to train all employees and agents working on Microsoft matters on an annual basis. Suppliers must administer this training utilizing Microsoft’s third-party SCoC training platform which is provided at no cost to Suppliers. In addition to administering training, this platform allows Suppliers to track and manage the annual training requirement for all their employees and agents working on Microsoft matters. Both the platform and the training are offered in 26 languages.

 

Starting in September, Suppliers will receive a registration notification when their accounts are active in the third-party SCoC training platform requiring them to complete registration which includes an attestation on the Supplier’s training obligations. These notifications will be sent out to suppliers in a phased approach, over several weeks. Note: this notification is sent from the third-party SCoC training platform email address: microsoft@e-learningconsulting.com. Registration must be completed within 30 days of the notification. Individual trainings for applicable Supplier employees should be completed based on the required annual cadence.

 

Suppliers who have an existing Learning Management System (LMS) may continue to do so but will first be required to complete the registration process noted above. After doing so, there will be a feature called ‘v-course’ (or virtual course), allowing any supplier to pull the course from the third-party SCoC training platform and utilize it within their own LMS. This enables Microsoft to track Supplier compliance to the training obligation while allowing Supplier’s the autonomy to leverage their own LMS.

 

Note: Prior to September 2020, Suppliers were expected to administer and track the annual training via their own methods and tools. This change and requirement of a third-party provided SCoC training platform is in response to feedback and is intended to make this process easier for Suppliers. There will be no cost to Suppliers for use of the training platform.

 

For further questions, please review the SCoC training tab in the FAQs below.

 

In addition to Supplier’s training obligations noted above, Microsoft provides training to all External Staff requiring access credentials to the Microsoft corporate network and/or buildings before they obtain their access rights. This is referred to as “Pre-Access” training and is fully automated and managed by Microsoft. This pre-access training requirement is live in all countries except for the Middle East and Africa. Please see the Pre-Access Training FAQ tab below for further details.

FAQs

General information Human rights and fair labor Background screening Environmental protection SCoC training Pre-access training

General information

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Please visit Doing Business with Microsoft to learn more. The requirement to comply with the Supplier Code of Conduct is detailed online, through various Master agreements, and in our PO Terms and Conditions (section 14). Additionally, Suppliers acknowledge the Supplier Code of Conduct and Microsoft PO Terms and Conditions during the Microsoft Supplier setup process.

Please refer to the Supplier Travel Guidelines.

Suppliers and their employees, personnel, agents, and subcontractors (collectively referred to as "Suppliers") must adhere to this Supplier Code of Conduct while conducting business with or on behalf of Microsoft. Suppliers must require their next-tier suppliers to acknowledge and implement the SCoC in their operations and across their supply chains. Suppliers must promptly inform their Microsoft contact, a member of Microsoft management, or the contacts provided at the end of this document when any situation develops that causes the Supplier to operate in violation of this Code of Conduct.

 

All Microsoft Suppliers must conduct their employment practices in full compliance with all applicable laws and regulations and in compliance with Microsoft requirements, which may exceed local legal requirements. In all cases in which Microsoft requirements are more stringent than local legal requirements, Suppliers are required to meet the more stringent Microsoft requirements.

No. While Microsoft Suppliers are expected to self-monitor and demonstrate their compliance with the SCoC, Microsoft may audit Suppliers or inspect Suppliers' facilities used to perform work on behalf of Microsoft to confirm compliance. Suppliers that behave in a manner that is unlawful or inconsistent with the SCoC, or any Microsoft policy, risk termination of their business relationship with Microsoft. Complying with the SCoC and completing the SCoC training obligations are required in addition to meeting any other obligations contained in any agreement a Supplier may have with Microsoft.

The SCoC was last updated in July 2020. Links to copies of the most recent updates to the SCoC are listed here:

 

July 2020 Microsoft announcement for the SCoC refresh

July 2019 Microsoft announcement for the SCoC refresh

Companies may be doing business with Microsoft in a variety of capacities. To the extent that a company is exclusively engaged with Microsoft in a Partner capacity and is not providing any procured goods or services to Microsoft, compliance with Microsoft's Partner Code of Conduct and related training requirements would be sufficient at this time. However, if a company is engaged with Microsoft in both a Partner and Supplier capacity, it is expected that in addition to compliance with the Partner Code, they additionally comply with Microsoft's current Supplier Code of Conduct (SCoC) and its related requirements.

Microsoft runs on trust. Microsoft expects Suppliers to act ethically and with integrity. Suppliers demonstrate this commitment by complying with the SCoC and ensuring their employees are trained on the Code. This requirement is included in the Master Agreement as well as in the Terms and Conditions of the Purchase Order. Additionally, Suppliers acknowledge the Supplier Code of Conduct and Microsoft PO Terms and Conditions during the Microsoft Supplier setup process.

 

For additional information on compliance with the SCoC training requirement please explore the training FAQs.

Yes, the license is handled when the account is created and Pro Plus can be installed from: https://portal.office.com/account#installs.

Office 365 Business Premium is a non-enterprise subscription and doesn’t have the OneNote app as part of the suite. It is recommended to have the Office 365 Pro Plus suite to ensure that software and information are managed and protected by Microsoft.

Suppliers can find information online via the Supplier Accessibility Toolkit.

 

They can also watch a short video highlighting Accessibility expectations and resources for Suppliers.