Learn about your responsibilities as a Microsoft supplier

Read the Microsoft Supplier Code of Conduct (SCoC) to review how our values, integrity, honesty, and compliance extend throughout the supplier ecosystem.

Stay updated on the SCoC

At Microsoft, we have the tremendous opportunity to work with thousands of suppliers in over 100 countries across the globe. We rely on these suppliers every day to support our mission of empowering every person and organization on the planet to achieve more - and realize their full potential. Our partnership is more than building innovative technology and delivering solutions that transform the way we live - it's about our values, who we are as a company and individuals, and how we manage our businesses while working together.

The Supplier Code of Conduct outlines our expectations for suppliers, and their employees, personnel, agents, and subcontractors. Microsoft expects companies to embrace this commitment to integrity while conducting business with and/or on behalf of Microsoft.

We require suppliers to be aware of, attest to, train on, and always adhere to the SCoC. The SCoC and training focus on:

  • Doing business ethically when it comes to anti-corruption, conflicts of interest, hiring practices, human rights, and honesty in business and corporate recording
  • Demonstrating respect and inclusion - ensuring accessibility, the ability to raise workplace concerns, and share our climate and environment commitments
  • Protecting information, data, and Intellectual Property rights
  • And of course, ensuring privacy rules and regulations are met for all 

We know our greatest impact comes when we work together with shared values and goals for people and the planet. Thank you – to our Microsoft suppliers for your continued collaboration and hard work - helping ensure Microsoft runs on trust.

Supplier Code of Conduct training

Microsoft expects suppliers to act ethically and with integrity. Suppliers demonstrate this commitment by complying with our Supplier Code of Conduct and ensuring that their eligible employees and subcontractors are trained annually on the SCoC.

 

Annual supplier managed training requirement

  • Suppliers are required to train eligible employees and subcontractors working on Microsoft matters annually
  • Suppliers must administer this training using Microsoft’s third-party SCoC training platform - provided at no cost to suppliers
  • This platform allows suppliers to assign, track and manage the annual training requirement for eligible employees
  • Suppliers who have an existing Learning Management System (LMS) may continue to use their LMS but will first be required to complete the registration process in the Microsoft provided third-party SCoC training portal
  • Both the platform and the training are offered in 26 languages

In addition to supplier’s training obligations noted above, Microsoft requires, and automatically provides SCoC training to all External Staff requiring access credentials to the Microsoft corporate network and/or buildings before they obtain their access rights. This is referred to as “pre-access” training and managed by Microsoft.

For more information on the SCoC training requirement, the third-party training platform, or pre-access training review the SCoC training requirements FAQs.

FAQs

Select a tab below to learn more information in each section:

General information Training requirements Background screening Human rights & fair labor Environmental protection Subcontractors

General information

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The requirement to comply with the Supplier Code of Conduct is detailed online, through various Master agreements, and in our PO Terms and Conditions. Additionally, Suppliers acknowledge the Supplier Code of Conduct during the Microsoft Supplier setup process.

 

Visit Doing Business with Microsoft to learn more.

Suppliers and their employees, personnel, agents, and subcontractors (collectively referred to as "Suppliers") must adhere to this Supplier Code of Conduct while conducting business with or on behalf of Microsoft. Suppliers must require their subcontractors acknowledge and implement the SCoC in their operations and across their supply chains. Suppliers must promptly inform their Microsoft contact, a member of Microsoft management, or the contacts provided at the end of this document when any situation develops that causes the Supplier to operate in violation of this Code of Conduct.

 

All Microsoft Suppliers must conduct their employment practices in full compliance with all applicable laws and regulations and in compliance with Microsoft requirements, which may exceed local legal requirements. In all cases in which Microsoft requirements are more stringent than local legal requirements, Suppliers are required to meet the more stringent Microsoft requirements.

No. While Microsoft Suppliers are expected to self-monitor and demonstrate their compliance with the SCoC, Microsoft may audit Suppliers or inspect Suppliers' facilities used to perform work on behalf of Microsoft to confirm compliance. Suppliers that behave in a manner that is unlawful or inconsistent with the SCoC, or any Microsoft policy, risk termination of their business relationship with Microsoft. Complying with the SCoC and completing the SCoC training obligations are required in addition to meeting any other obligations contained in any agreement a Supplier may have with Microsoft.

The SCoC is updated every July and published here.

All contacts can be updated in SupplierWeb. Access the contacts page in the supplier profile to make updates directly or, where needed, using the links that are provided. 

Companies may be doing business with Microsoft in a variety of capacities. To the extent that a company is exclusively engaged with Microsoft in a Partner capacity and is not providing any procured goods or services to Microsoft, compliance with Microsoft's Partner Code of Conduct and related training requirements would be sufficient at this time. However, if a company is engaged with Microsoft in both a Partner and Supplier capacity, it is expected that in addition to compliance with the Partner Code, they additionally comply with Microsoft's current Supplier Code of Conduct (SCoC) and its related requirements.

Microsoft runs on trust. Microsoft expects Suppliers to act ethically and with integrity. Suppliers demonstrate this commitment by complying with the SCoC and ensuring their employees are trained on the Code. This requirement is included in the Master Agreement as well as in the Terms and Conditions of the Purchase Order. Additionally, Suppliers acknowledge the Supplier Code of Conduct during the Microsoft Supplier setup process.

 

For additional information on compliance with the SCoC training requirement please explore the training FAQs.

Yes, the license is handled when the account is created. Install Pro Plus by visiting https://portal.office.com/account#installs.

Office 365 Business Premium is a non-enterprise subscription and doesn’t have the OneNote app as part of the suite. It is recommended to have the Office 365 Pro Plus suite to ensure that software and information are managed and protected by Microsoft.

Raising integrity concerns

To report questionable behavior or a possible violation of the Supplier Code of Conduct