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SupportScam:MSIL/Secupoint.A
Aliases: No associated aliases
Summary
Microsoft Defender Antivirus detects and removes this threat.
This support scam malware poses as a security scanner. It purportedly scans your computer for security issues and displays a fake report with a list of issues. It then locks your screen with a message containing a fake error code and asking you to call a help desk hotline.
You may get this threat as an installer downloaded from the web.
Our technical support scams FAQ page has more information about this kind of threat.
Use the following free Microsoft software to detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden malware.
Use cloud protection
Use cloud protection to help guard against the latest malware threats. It’s turned on by default for Microsoft Security Essentials and Microsoft Defender Antivirus for Windows 10.
Go to Settings > Update & security > Windows Defender > Windows Defender Security Center > Virus & threat protection and make sure that your Cloud-based Protection settings is turned On.
Get more help
You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.
If you’re using Windows XP, see our Windows XP end of support page.
