Author: Alex Fleck
Featured
-

Deploying Microsoft 365 Copilot in five chapters
Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity Generative AI has captured the world’s attention, and businesses are taking notice. According to our Work Trends Annual Report, 70% of people would delegate as much work as possible to AI to lessen their workloads. “I’m inspired by the transformative Read More
-

Keeping our content fresh, findable, and governed at Microsoft with AI-powered SharePoint
Microsoft SharePoint is where business knowledge lives. As AI-driven capabilities, assistants, and agents have exploded onto the scene, new possibilities for managing that knowledge and presenting it to our employees are emerging. At Microsoft Digital, the company’s IT organization, we’ve been using the latest AI-enabled features in SharePoint to unlock more flexible, branded, and enjoyable Read More
-

The agentic future: How we’re becoming an AI-first frontier firm at Microsoft
The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging. Agents are the force driving this evolution forward. Agents are specialized AI tools built to handle specific processes or solve business challenges. Within Microsoft Digital, the company’s IT organization, we’re Read More
All posts by Alex Fleck
-
How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…
-
Measuring the success of our Microsoft 365 Copilot rollout at Microsoft
Microsoft 365 Copilot is a first-of-its-kind technology and demands a first-of-its-kind adoption process. We’re using new approaches to learning and development, community engagement and, of course, measuring success. Engage with our experts! Customers or Microsoft account team representatives from Fortune…
-
Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft
With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…
-
Driving Microsoft 365 Copilot adoption with our Copilot Champs Community
Nobody helps employees adopt a new tool like their peers—the people who know their responsibilities, their organizational culture, and their day-to-day tasks. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request…