cloud
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Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft
At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from a primarily on-premises network of physical servers to one that now operates almost entirely in…
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Running our customer service and support contact centers on Microsoft Azure
This story reflects updated guidance from Microsoft Digital—it was first published in July 2024. Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT…