Nov 10, 2022   |   Inside Track staff

Powering Microsoft’s operations transformation with Microsoft Azure

In any digital transformation, technology and culture changes go together, and our ongoing operations transformation here at Microsoft is no different. As a company, we have evolved from using a process-centered, rigid, manual operations model with a disconnected customer experience. We moved to a Microsoft Azure-based model that uses modern engineering principles such as scalability,...

Nov 3, 2022   |   Inside Track staff

Understanding our business with app telemetry in Microsoft Azure

Microsoft Digital Employee Experience (MDEE), the organization that is powering, protecting and transforming Microsoft supports a wide variety of apps and services across the organization that are used to engage with customers, track leads, fulfill goals and objectives, and deliver products and services. The apps we support come from several different sources: Microsoft product-group development...

Nov 2, 2022   |   Inside Track staff

Adopting Microsoft Azure Resource Manager internally at Microsoft

The work we do here at Microsoft is powered by the cloud, something that wouldn’t be possible without adopting Microsoft Azure Resource Manager. We’re the Microsoft Digital Employee Experience (MDEE) team, and our efforts to power, protect, and transform the company is powered by Microsoft Azure. As such, we are continually looking for ways to...

Sep 16, 2021   |   Pete Apple

Mapping Microsoft’s expedition to the cloud with good cartography

When you’re charged with mapping Microsoft’s expedition to the cloud, sometimes it’s best to go back to the basics—like using an old fashioned map to help you find your way. Check out Pete Apple’s expedition to the cloud series The learnings, pitfalls, and compromises of Microsoft’s expedition to the cloud Managing Microsoft Azure solutions on...

Aug 31, 2021   |   Kim Peterson

Transforming change management at Microsoft with Microsoft 365

Once Microsoft 365 became a service, the way IT managers needed to think about change management had to change, and dramatically so. “We were no exception,” says David Johnson, who leads the team that governs how Microsoft 365 is deployed across Microsoft. “Microsoft 365 started changing every day, and we needed to figure out how...

Feb 19, 2019   |   Lukas Velush

Microsoft Teams keeps employees connected during epic snow event  

For Microsoft, the best part of the epic snowstorms that hammered its headquarters for nine straight days is that the collaboration technology that employees used to work from home was as seamless as if they were still in the office. While the 50,000 employees who live in Redmond, Washington were blocked in by roughly two feet of snow that fell from February 4th-12th, the Microsoft Teams platform they used to work from home didn’t flinch despite taking on a much heavier...

Oct 10, 2018   |   Seth Malcolm

DevOps is sending engineering practices up in smoke

When it comes to modernizing how software engineers write their code, sometimes you just have to light things on fire. Just ask James Gagnon. He’ll tell you that good engineering teams at Microsoft and in Microsoft Digital are driving towards using DevOps to do their work, and with good reason. “DevOps is a foundational part...