End user services and support
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Mapping our migration from the Windows 10 version of OneNote to the Desktop app
Microsoft OneNote is a tool used every day by millions of people, from school teachers to boardroom executives, to keep their professional lives orderly. In October 2025 some of those lives could become a little more chaotic when Microsoft ends…
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software company with more than 230,000 employees worldwide, we at Microsoft are no different. Engage with…
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Riding the wave of agents washing over Microsoft with good governance
Agentic extensibility is expanding the frontier of enterprise AI. By creating agents that surface knowledge, take actions, and even reinvent workflows, people can personalize AI’s power like never before. But how do you move into the agentic future without putting…
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Enabling real-time multi-employee collaboration at Microsoft with Copilot Pages
Copilot Pages is a dynamic, persistent canvas in Microsoft 365 Copilot Chat designed for multiplayer collaboration. With Pages, you can turn Copilot responses into durable insights with a side-by-side page that you can edit and, when you’re ready, share with…
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. As organizations grow and their projects become more complex,…
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Five ways we’re getting more out of Microsoft Teams in the era of AI and Microsoft 365 Copilot
Microsoft Teams has become so integral to the way we work here at Microsoft, it’s hard to believe that this “chat-based workspace” product has existed for less than a decade. The application was first launched in 2017. Engage with our…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. Engage with our experts! Customers or Microsoft account…
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Top five ways data is the fuel that powers IT at Microsoft
At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the technologies that drive Microsoft forward.…