Microsoft 365 Copilot

October 3, 2024

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Idunn Wolfe

How we’re delivering demos in Microsoft 365 Copilot at Microsoft

This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. For Robert Epstein, the key to a successful Microsoft 365 Copilot demo is relevance. It’s about showing…
September 26, 2024

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Idunn Wolfe

Getting your Microsoft 365 Copilot training right

This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365…
September 12, 2024

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Idunn Wolfe

Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects

This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that…
August 22, 2024

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Jason Kellington

Rethinking device management internally at Microsoft with AI

At Microsoft, we’re leaning on AI to enhance our internal device management strategy. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from…
June 27, 2024

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Lukas Velush

Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva

Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology like Microsoft 365 Copilot that introduces whole new ways of working, getting that…
June 14, 2024

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Lukas Velush

Unlocking the potential of Microsoft 365 Copilot at the role level

There’s no question: Microsoft 365 Copilot is changing how work gets done here at Microsoft and beyond. An intelligent digital assistant with access to any company data you need, and that can process and accomplish requests using natural language—that’s a…
April 8, 2024

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Lori Lamkin

The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers

Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft 365 Copilot for Sales. As the Corporate Vice President (CVP) of Dynamics 365 Customer…
March 5, 2024

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Lukas Velush

Redesigning how we work at Microsoft with generative AI

Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…
February 12, 2024

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Lukas Velush

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to…
July 10, 2023

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Lukas Velush

See how we’re simplifying our sales with AI-powered Microsoft 365 Copilot for Sales

If you’re on a sales team, you know that there are all kinds of distracting tasks that eat away at your time and get in the way of what you do best—building relationships with and solving problems for customers. There’s…
August 31, 2021

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Inside Track staff

Transforming change management at Microsoft with Microsoft 365

We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.…

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