Lau sits at a desk with the vision and goals of a new SIEM on the screen.

Jun 17, 2021

Boosting Microsoft’s response to cybersecurity attacks with Microsoft Azure Sentinel

Sometimes you outgrow the capabilities of a well-loved tool—that’s exactly what happened to Microsoft and its on-premises Security Information Event Management (SIEM) system. Thanks to a timely assist from Microsoft Azure Sentinel, the company hasn’t missed a beat. Our old SIEM was expected to cap out at 10 billion events daily. We had already begun...

Screenshots of the Cloud and AI and Commerce Financial Services teams, working from home, conversing through Microsoft Teams.

May 25, 2021

Transforming Microsoft’s audit practices with Microsoft Azure DevOps

What if you could simplify your complex, manual, and ambiguous financial audit processes with automation and improved visibility? With a little bit of creativity and valuable collaboration, the Microsoft Cloud and AI team did just that, developing a unique solution that helped the Microsoft Commerce Financial Services (CFS) team that it supports transform the way...

Paddy Colreavy, wearing a crewneck sweatshirt, works on a laptop in an empty office.

May 25, 2021

Why Microsoft is using Azure DevOps for managing VAT changes

In response to economic distress posed by COVID-19, countries around the world have updated their value-added tax (VAT) rates to ease the burden on their citizens. The high volume and accelerated rate of changes required a much faster and more efficient response than ever before. Fortunately, Microsoft Digital was able to use a familiar solution...

All posts by Josh Krenz

Jul 22, 2021

Meet ERICA, the Microsoft Teams bot helping Microsoft work faster

There’s a new Microsoft Teams bot on the block. Specifically, it’s Microsoft Teams audit digitization assistant named ERICA, or Enterprise Risk Investigation Compliance and Audit. Thanks to ERICA’s easy-to-use interface and automated features, Microsoft’s Internal Audit team can quickly access accurate information from a single place. “ERICA streamlines how we access information,” says Jose De...

May 18, 2021

Decommissioning Skype for Business internally at Microsoft

It’s been a long journey, but decommissioning Skype for Business on premises across Microsoft is complete. Almost. Just a few more special lines of business to go, and then all of Microsoft will be able to benefit from the better performance and collaboration capabilities found in Microsoft Teams. “A lot of customers think we’ve completed...

Apr 29, 2021

Unlocking Microsoft’s SAP telemetry with Microsoft Azure

It’s now much easier for Microsoft to extract important SAP telemetry insights from its business operations data. Microsoft relies on SAP to handle a multitude of business processes, including global invoicing and tax. Historically, limited visibility in the Enterprise Resource Planning (ERP) platform has made it difficult to identify and resolve issues. Not anymore, thanks...

Apr 15, 2021

Datacenter commissioning at Microsoft transforms thanks to Compass

It used to be a lot harder for Nich Zies and his team to verify critical infrastructure by checking electrical, fire safety, and all the auxiliary systems needed to power buildings, during datacenter construction. “When Microsoft has a new use for a datacenter, we verify that all the equipment meets our specifications,” Zies says. “One...

Mar 29, 2021

Internal search bookmarks boost productivity at Microsoft

Editor’s note: We’ve republished this blog with a new companion video. Search is part of our everyday life. It’s useful—we all know that—but how can you quantify that impact? That was the challenge faced by Dodd Willingham, senior program manager and internal search administrator in Microsoft Digital. “There’s an obvious value, we can see that...

Mar 17, 2021

Microsoft smart buildings bolstered by machine learning model, IoT

A new machine learning model and Internet of Things (IoT) sensors and automation will enable Microsoft smart buildings to keep company employees as comfortable as possible when they return to their offices once COIVD-19 restrictions are rolled back. Microsoft’s real estate operations team relies on energy smart buildings, structures with interconnected automation and sensors, to...

Mar 4, 2021

Detecting anomalies at Microsoft with unsupervised machine learning in Microsoft Azure

Can unsupervised machine learning in Microsoft Azure be used to find errors and anomalies inside financial data? Shilpa Tiwari thinks so. Tiwari had a vision of using Microsoft’s complex volumes of financial data to develop new methods of identifying risk. Tiwari is a principal group engineering manager with the Financial Services group in Microsoft Digital,...

Dec 4, 2020

Productizing machine learning models across Microsoft with Data Product DevOps

Setting up and managing data products without an engineer didn’t seem possible. But Aishwarya Dinde, a software engineer with Microsoft’s Enterprise 360 Data Intelligence team, discovered otherwise as she looked for a way to operationalize several machine learning models under a single platform. Her team sits in Microsoft Digital, the engineering organization at Microsoft that...

Oct 19, 2020

Turning to DevOps engineering practices to democratize access to data at Microsoft

There’s been an evolution of data products and data product development practices at Microsoft. Data product development and operations now embrace the philosophies, practices, and tools of modern software development. It’s called data product DevOps, and it involves applying modern software engineering practices to build, deploy, and operate impactful data products as reliable services. “The...

May 6, 2020

Microsoft completes new Microsoft Edge browser deployment, experiences performance boost

Overnight, thousands of Microsoft employees moved to the new Microsoft Edge browser without knowing it, including those in the company’s sales and marketing organization. When they signed into their machines the next morning, their browser experience was substantially improved. That’s because Herman Forrest, senior program manager, and the Microsoft Digital team strategically timed and sequenced...