Oct 7, 2020   |   Douglas Gantenbein

Microsoft optimizes its cloud consumption to help Microsoft Azure meet surging demand during COVID-19

COVID-19 has disrupted the way many people around the world work. Instead of going into an office, attending a meeting, or shaking hands with a colleague, employees are online more than ever before. Microsoft is no exception—and its IT and Operations division, Core Services Engineering and Operations (CSEO), is meeting that challenge directly. The shift...

Feb 27, 2020   |   Lukas Velush

How ‘born in the cloud’ thinking is fueling Microsoft’s transformation

Microsoft wasn’t born in the cloud, but soon you won’t be able to tell. Now that it has finished “lifting and shifting” its massive internal workload to Microsoft Azure, the company is rethinking everything. “We’re rearchitecting all of our applications so that they work natively on Azure,” says Ludovic Hauduc, corporate vice president of Core...

Oct 2, 2019   |   Lukas Velush

Shepherding how Microsoft employees use Microsoft Azure

Microsoft employees are inventive when it comes to exploring what they can do with Microsoft Azure. The last thing Vazjier Rosario wants to do is stifle that creativity. “I think of it as providing guardrails,” says Rosario, who leads a new Microsoft Core Services Engineering and Operations (CSEO) Cloud Governance team that guides Microsoft employees...

Sep 16, 2019   |   Lukas Velush

Retooling how Microsoft sellers sell the company

Selling Microsoft hasn’t been easy. Just ask the 25,000 people who pitch the complex array of products and services that the company sells to customers across the globe. Those sellers used to wade through more than 30 homegrown applications to get their jobs done, often spending more time filling out forms and cross referencing tools...

Aug 22, 2019   |   Lukas Velush

How automation is transforming revenue processing at Microsoft

The Microsoft partner and customer network brings in more than $100 billion in revenue each year, most of the company’s earnings. Keeping tabs on the millions of annual transactions is no small task—just ask Shashi Lanka Venkata and Mark Anderson, two company employees who are leading a bid to automate what historically has been a...

Aug 13, 2019   |   Lukas Velush

Tackling environmental sustainability from the inside out at Microsoft

Microsoft operates 100 percent carbon neutral. It also levies an internal carbon tax on its own business units to help pay for climate change and environmental sustainability initiatives, including giving technology grants to environmental projects outside of Microsoft. Both are part of being a good steward of the environment, says Elizabeth Willmott, carbon program manager...

Jul 25, 2019   |   Seth Malcolm

Azure Monitor alerts help Microsoft pay billions of dollars of bills on time

With billions of dollars in payments processed annually, punctuality is imperative. Microsoft pays suppliers and partners for a variety of services and products via thousands of transactions each month; accurate and on-time payment is crucial to its relationships and success. The sheer volume makes mistakes inevitable, but the Finance Engineering Team within Core Services Engineering...

Jun 25, 2019   |   Seth Malcolm

Key SOX control at Microsoft is transformed through AI

Royalty statements quality review can be a royal pain. Like many companies, Microsoft pays royalties for games, videos, content, software, and other creative work it uses in its products and services. The company pays a lot in royalties—nearly $5 billion a year. “The quality review and approval of payments has been a time-consuming manual process...

May 30, 2019   |   Lukas Velush

How an internal cloud migration is boosting Microsoft Azure

When Microsoft set out to move its massive internal workload of 60,000 on-premises servers to the cloud and to shutter its handful of sprawling datacenters, there was just one order from company leaders looking to go all-in on Microsoft Azure—do it quickly. However, it was 2014, still the early days of moving large, deeply rooted...

Apr 25, 2019   |   Lukas Velush

How one Microsoft leader sparked an engineering team's transformation

When Sahil Garg set out to overhaul how Microsoft delivers procurement and payment solutions to employees and external suppliers, he had to do one important thing first—he had to get the people onboard. He needed the software engineers to work differently, to say “yes” and take a risk. He needed the support of his leadership...

Aug 1, 2018   |   Pete Apple

Azure mapping: the journey to the cloud begins with good cartography

An explorer in his own space, famous British film director Peter Greenaway once noted the significance of maps and cartography. “A map tells you where you’ve been, where you are and where you’re going,” he noted in fascination, “in a sense, it’s three tenses in one.” As a pioneer myself (in digital transformation), I couldn’t...