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Microsoft AI Blogs

Published
5 min read

Prompts are key in 2023: Twenty-five tips to help you unlock the potential of generative AI 

The goal is to use generative AI as a tool in your broader decision-making and brainstorming process. Combining AI's suggestions with your expertise and knowledge of your business and market will yield the best results. By integrating these AI insights, we're not merely keeping up with the times; we're pioneering a future where efficiency meets innovation.

Microsoft Azure Blog Microsoft Azure Blog
Published
4 min read

Modernize customer support with Copilot in Dynamics 365 Customer Service 

The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI.

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
6 min read

From discussion to deployment: 4 key lessons in generative AI 

There are some lessons that have been learned in customer interactions that are now being applied to projects to maximize the return on investment for our customers. Each of these four areas you may wish to give consideration to as you explore possibilities within your organization.

Microsoft Industry Blogs Microsoft Industry Blogs
Published
8 min read

Innovating with Microsoft Industry Clouds next release wave 

These innovations represent our collaboration with partners across industries who build and extend these solutions, enabling high-value scenarios for our customers. During this wave, we’re offering richer, more data-driven precision, and new personalized experiences for customers and employees to advance decision making for business growth.

Microsoft Industry Blogs Microsoft Industry Blogs