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AI in retail

From inventory to marketing to customer service, learn how AI can increase retail performance while streamlining costs.

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Retail Trends Playbook: Driving resiliency

Get strategies for keeping your people, systems, and operations connected in new ways. Discover strategies such as enabling your teams and offering remote sales and services.

Get the Retail Trends Playbook

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Reduce waste and restock perishables in retail

60% of fresh food is wasted in retail. Azure Percept can provide analytics for purchasing and restocking rates of perishables at retail, which enables a more efficient supply chain.

Watch Azure Percept in retail Learn about Azure Percept

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Enabling intelligent retail solutions

Use AI solutions to deliver better retail customer experiences, while empowering your employees and building an intelligent supply chain.

Learn about our solutions

1-800-FLOWERS.COM Jumbo Supermarkets Dover Fueling Solutions

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Customer story

Personalized experiences drive connection

1-800-FLOWERS.COM, Inc. helps customers express, connect, and celebrate with the help of Azure AI. Personalized marketing helps the e-commerce retailer provide an exceptional customer experience, building meaningful connections with 14 million customers.

Learn about 1-800-Flowers

A Jumbo employee happily helping a customer reach an item off the top shelf.

Customer story

Turning customers into fans using automation and AI

Jumbo Supermarkets see unlimited potential in the future of AI. From optimizing the space and layout of stores, to selecting optimal product ranges, to delivering customer shopping recommendations to loyal customers—Jumbo is realizing huge increases in conversion by leveraging AI and effective data analysis.

Learn about Jumbo

Customer story

Making gas stations smarter – and more fun

Dover Fueling Solutions (DFS) understands that its customer experience is at the pump. They use AI to deliver better personalized experiences right at the pump, creating an opportunity to build loyalty. Smart pumps also increase efficiency in equipment monitoring, allowing operators to fix small issues before they become costly repair problems.