Deliver personalized recommendations through an AI-enabled conversational experience in natural language.
Outcomes
Drive real results in retail
Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.
Increase conversion rates
Drive more sales with personalized conversations and recommendations—turning browsers into buyers.
Encourage larger basket sizes
Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.
Improve your site engagements metrics
Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.
Reduce return rates
Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.
Discover how organizations are using AI for retail
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Fortune Brands Innovations created a more streamlined customer experience using Microsoft Power Pages and Dynamics 365 Customer Experience.
Solv eliminates 98% of clerical errors with Dynamics 365 Business Central
Solv improved report accuracy and efficiency by switching to Dynamics 365 Business Central, saving 40 man-hours monthly and enhancing financial controls.
Syensqo.AI leverages Azure OpenAI Service to develop SyGPT chatbot in record time
Syensqo.AI, a division of the Belgian science and technology leader Syensqo, has developed SyGPT, an advanced AI chatbot using Azure OpenAI Service.
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