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Microsoft AI
Government: Public finance

Take advantage of AI and low-code automation to streamline the tax-filing process

Simplify tax compliance and payment using AI-enabled forms, forms recognizers, and document intelligence—plus generative AI for natural language interaction.
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Outcomes

Transform government agencies with AI

Elevate the taxpayer experience with AI, and build trust using secure, multichannel services. Relevant for Tax Compliance Officers, Taxpayer Relations Leads, and Taxpayer Contact Center Leads.
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Simplify tax filing by streamlining submission for citizens and agencies alike.

Streamline the tax-filing process with AI-powered forms and automation.
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Improve accuracy and detect errors at submission with AI-driven solutions

Minimize data entry mistakes using intelligent form recognition and pre-fill capabilities.
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Identify tax collection gaps and automate follow-up

Discover opportunities to boost tax revenue through timely, accurate filings and AI-driven insights.
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Enrich the taxpayer experience to increase satisfaction and trust

Enhance the filing experience with user-friendly digital tools and real-time support.
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Find ways to reduce taxpayer time, stress, and expense related to tax filing

Automate routine tasks and offer intuitive digital support with AI solutions.
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Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.
Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.
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Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.
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Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.
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Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.
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Get the guide to AI solutions
CUSTOMER STORIES

Discover how organizations are using AI for governments

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“It’s so simple you can do it during a commercial break while watching television. Or you can use your gaming console—you can file your taxes in between playing FIFA soccer video games.”
Przemyslaw Koch, Representative for IT Affairs, Ministry of Finance, Poland
18%
Fewer paper returns in 2019, saving 100,000 reams
17 days
Average tax refund processing time, down from three months
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Microsoft for government

Ease the burden and expense of tax compliance and filing with AI and low-code automation.
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
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