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Keith Mercier articles

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Keith Mercier
Vice President, Worldwide Retail and Consumer Goods (RCG), Microsoft

Keith Mercier is the VP of Worldwide Retail and Consumer Goods (RCG) at Microsoft, where he leads global strategy and execution for the empowerment of RCG industries with cloud and AI solutions. Keith joined Microsoft in January 2019 as General Manager for Worldwide RCG following significant roles at Gap Inc. and IBM.

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Published 
4 min read

Top 5 retailer e-commerce readiness actions for holiday 

Holiday is the most exciting and important time in retail. It’s where all the preseason inventory planning, the ramp up in hiring of seasonal employees for stores and warehouses, the marketing events, and all the promotions come together to deliver up to 60 percent of the total year’s business for the industry.