AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.
Microsoft Industry Blogs: Retail
To thrive in this shifting landscape, we need our frontline workers more than ever. They’re the driving force behind the retail industry’s success. That’s why Microsoft is committed to building purpose-built solutions that empower these frontline heroes.
There are some lessons that have been learned in customer interactions that are now being applied to projects to maximize the return on investment for our customers. Each of these four areas you may wish to give consideration to as you explore possibilities within your organization.
These innovations represent our collaboration with partners across industries who build and extend these solutions, enabling high-value scenarios for our customers. During this wave, we’re offering richer, more data-driven precision, and new personalized experiences for customers and employees to advance decision making for business growth.
Microsoft groundbreaking AI solutions are driving value for grocery retailers across the product journey—from product development and supply chain to marketing and customer care. Our generative AI tools are helping product teams turbocharge ideation and development cycles, shortening time-to-market and enabling nimble response to market shifts.
Microsoft is a trusted technology provider for many of the world’s largest CPG companies. Through these experiences, we distilled the following observation of the RGM and data maturity journey for most CPGs.
The latest plans for Microsoft Cloud for Industry bring new innovations that provide organizations with significant capabilities to transform business.
According to Gartner®, the top consumer goods technology trends in 2023 focus on customers, technology, and sustainability.
As our largest annual partner event, Microsoft Inspire 2023 kicks off, I’m looking forward to hearing how partners have leveraged the Microsoft Cloud to help customers solve dynamic industry challenges over the last year and to discussing how we’ll accelerate this momentum together.
Our Industry Cloud solutions are designed to enable customers and partners to adapt to the changing landscape across industries and geographies. Today, we share what we have recently delivered recently as well as a preview of what is coming in the months ahead.
There is so much data and it is changing so quickly that finding patterns and insights and putting them to work in a timely fashion is not possible without AI. See how Microsoft consumer goods solutions can help.
Microsoft Learn, is a resource for documentation, hands-on training, and certifications to help you get the most from Microsoft products. Microsoft Industry Clouds posts our release plans with the latest functionalities to be delivered to market in the technical documentation of Microsoft Learn.
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