Inside Track
Learn how Microsoft is transforming to become an AI-powered Frontier Firm
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Scaling AI responsibly at Microsoft: Lessons from our Customer Zero journey
As we move from AI experimentation to enterprise-scale deployment, a new challenge is emerging: How do we govern thousands of AI agents, workflows, and copilots across Microsoft without slowing innovation? We’ve learned through our Customer Zero journey—where we use our technology and services first and communicate our learnings back to our product groups—that responsible AI…

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Turning network configuration management into a conversation at Microsoft with Autonet AI Agent
Network engineers at Microsoft rarely struggle because they lack the tools to do their work. The challenges appear when they need to access too many…
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AI-ready data: Building the foundation for enterprise AI at Microsoft
For years, organizations have treated data as a critical business asset. Here at Microsoft, data powers our reporting, supports our decision-making, and helps our leaders…
Latest
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Choosing the right AI experience for employee productivity and support
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Rebuilding our Microsoft Foundry Labs site with a three-people build team and AI
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Driving seller adoption of Sales Agent through role-based change management at Microsoft
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From the field: How agentic AI is reshaping adoption at Microsoft
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Prioritizing AI transformation opportunities in Microsoft Finance











