Empowering our workforce of the future
Read about Microsoft’s partnership with WE Day and what Microsoft is doing to enable people to get jobs, create new ventures and better their communities.
Thought leadership
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Improve inbound engagement with a next best conversation
Next Best Action empowers contact center agents, bank branch employees, and relationship managers with the tools they need to make the most of every interaction. -
WannaCry ransomware attack – Lessons Learned
On May 12th hundreds of thousands of people (and machines) were affected by the WannaCry ransomware attack, varying across multiple industries, not just healthcare. -
Transform Manufacturing Sales with Apttus Quote-to-Cash for Manufacturing
Learn how Apttus is helping manufacturers use cloud technology to dramatically improve the efficacy and efficiency of their sales process. -
The most common types of healthcare fraud
Fraud, waste, and abuse are a major threat for healthcare around the world. -
Retail’s quest for a modern point-of-sale architecture
What should today’s modern store architecture look like? Microsoft’s Pinar Salk shares. -
CRM implementation and deployment best practices
Philippe Brissaud compares Microsoft Dynamics CRM considerations and shares best practices for an implementation.