From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
November 2025
Interactive Multimodal Futures
Publications
-
-
-
From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
-
SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
September 2025
-
Affective Air Quality Dataset: Personal Chemical Emissions from Emotional Videos
Jas Brooks, Javier Hernandez, Mary Czerwinski, Judith Amores
September 2025
-
From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
-
-
-
Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
-
Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
November 2024
-
Deploying a Robotic ride-on Car in the Hospital to Reduce the Stress of Pediatric Patients before Surgery
Agata Lapedriza, Jordi Albo-Canals, Neska Elhaouij, Jinmo Lee, Javier Hernandez, Judith Amores, Kyung Yun, Carmen Jerez Molina, Laura Lahuerta, Nuria Gonzalez, Maria V. Fernandez, Marta Ayats Soler, Sofa Ferreira Quartino, Ariadna Ballesteros, Rosalind W. Picard
International Conference on Human-Robot Interaction | September 2024
-
-
-
Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
-
-
-
From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
November 2025
-
From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
-
SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
September 2025
-
Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
November 2024
-
-
-
From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
November 2025
-
From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
-
SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
September 2025
-
Affective Air Quality Dataset: Personal Chemical Emissions from Emotional Videos
Jas Brooks, Javier Hernandez, Mary Czerwinski, Judith Amores
September 2025
-
From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
-
Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
-
Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
November 2024
-
Deploying a Robotic ride-on Car in the Hospital to Reduce the Stress of Pediatric Patients before Surgery
Agata Lapedriza, Jordi Albo-Canals, Neska Elhaouij, Jinmo Lee, Javier Hernandez, Judith Amores, Kyung Yun, Carmen Jerez Molina, Laura Lahuerta, Nuria Gonzalez, Maria V. Fernandez, Marta Ayats Soler, Sofa Ferreira Quartino, Ariadna Ballesteros, Rosalind W. Picard
International Conference on Human-Robot Interaction | September 2024
-
Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
-
-
-
Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
-
-
-
From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andrew D. Wilson, Nagu Rangan, Javier Hernandez
November 2025
-
SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations
Jina Suh, Lindy Le, Erfan Shayegani, Gonzalo Ramos, Judith Amores, Desmond C. Ong, Mary Czerwinski, Javier Hernandez
September 2025
-
Affective Air Quality Dataset: Personal Chemical Emissions from Emotional Videos
Jas Brooks, Javier Hernandez, Mary Czerwinski, Judith Amores
September 2025
-
Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi, Shamsi Iqbal, Andrew D. Wilson, Javier Hernandez
November 2024
-
-
-
From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents
Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, Jina Suh
Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency | June 2025
-
Triple Peak Day: Work Rhythms of Software Developers in Hybrid Work
Javier Hernandez, Vedant Das Swain, Jina Suh, Daniel McDuff, Judith Amores, Gonzalo Ramos, Kael Rowan, Brian Houck, Shamsi Iqbal, Mary Czerwinski
IEEE Transactions on Software Engineering | November 2024, Vol 51(2): pp. 344-354
-
-
-
From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions
Subigya Nepal, Javier Hernandez, Talie Massachi, Kael Rowan, Judith Amores, Jina Suh, Gonzalo Ramos, Brian Houck, Shamsi Iqbal, Mary Czerwinski
Conference on Computer-Supported Cooperative Work & Social Computing (CSCW) | October 2025
-
Deploying a Robotic ride-on Car in the Hospital to Reduce the Stress of Pediatric Patients before Surgery
Agata Lapedriza, Jordi Albo-Canals, Neska Elhaouij, Jinmo Lee, Javier Hernandez, Judith Amores, Kyung Yun, Carmen Jerez Molina, Laura Lahuerta, Nuria Gonzalez, Maria V. Fernandez, Marta Ayats Soler, Sofa Ferreira Quartino, Ariadna Ballesteros, Rosalind W. Picard
International Conference on Human-Robot Interaction | September 2024
-
Do You Even Need Sensors?: Synthetic Biomusic as an Empathic Technology
Daway Chou-Ren, Mike Winters, Javier Hernandez, Daniel McDuff, Jina Suh, Vanessa Rodriguez, Gonzalo Ramos, Mary Czerwinski
International Conference on Affective Computing and Intelligent Interaction (ACII) | September 2023
-