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Microsoft Security Intelligence
Published Apr 09, 2024 | Updated Sep 18, 2025

Trojan:Win32/NetSupportRat!MTB

Detected by Microsoft Defender Antivirus

Aliases: No associated aliases

Summary

Trojan:Win32/NetSupportRat!MTB is a malicious variants of NetSupport Manager. NetSupport Manager is a legitimate remote admin tool employed by organizations for remote access. A weaponized version that threat actors have altered to use as a remote access trojan (RAT). When installed, the NetSupportRat provides threat actors with unauthorized remote access so that they can perform malicious activity like theft of data, remote surveillance, and lateral movement in a network. NetSupportRat variants are distributed through phishing operations, pirated software downloads, or drive-by installs. Its largest target sectors such as education, government, or business services. 

The "!MTB" suffix denotes a machine learning-based detection variant. MTB stands for "Machine Learning, Tree-Based," indicating that the detection was generated using a tree-based algorithm like decision trees or random forests) trained on large datasets of malware attributes. 

  • Disconnect the infected device from the network to prevent lateral movement or data exfiltration. 
  • Delete registry keys "DIVXX" or "DIVX" created under HKCU\Software\Microsoft\Windows\CurrentVersion\Run\  and remove any dropped files in %AppData%\Roaming\ directories. 
  • If critical files were modified or encrypted, restore from clean backups. 

Microsoft Defender Antivirus automatically removes threats as they are detected. However, many infections can leave remnant files and system changes. Updating your antimalware definitions and running a full scan might help address these remnant artifacts. 

You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help. 

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