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INDUSTRY

Public health and social services

Create opportunities for safety, wellness, and prosperity by using innovative technologies to serve communities.
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Infographic

Streamline the coordination of care for vulnerable populations

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News article

Empowering patients with Scotland’s NHS 24 Online app

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OVERVIEW 

Deliver secure and trustworthy human services

Discover how Microsoft helps create opportunities for safety, wellness, and prosperity around the globe.
CAPABILITIES

Explore use cases

Creating opportunities for safety, wellness, and prosperity around the globe.
  • Help protect children and ease the burden on caseworkers with technologies that streamline processes and modernize outdated workflows.
  • Enable multidisciplinary care teams to work interdependently and effectively manage critical transitions for people with disabilities.
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  • Track data and outcomes to measure intervention effectiveness and manage care transitions for elderly populations in real time.
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  • Mitigate high-cost interventions and improve housing security by enabling information exchange across data silos.
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PRODUCT SPOTLIGHT

Simplify agency collaboration with Microsoft Teams

Connect more effectively across departments and with case workers and families with a simpler, smarter, more flexible Teams.
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CUSTOMER STORIES

Reimagine health and social services

  1. IHiS Logo
  2. Food Standards Agency Logo
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IHiS Logo
“With platforms like Azure, we can scale and serve a growing base in a very agile manner.”
Torres Arifin Oey, Deputy Director of Software Engineering Department
3,400
Patients onboarded

Products

  • Azure
  • Azure AI Bot Service
  • Azure Kubernetes Service
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Food Standards Agency Logo
“Switching to Microsoft 365 was a big win for the FSA [Food Standards Agency]. Workers could much more quickly and confidently access the information they needed, from anywhere.”
Vivek Bhatt, Chief Technology Officer

Products

  • Microsoft Purview
  • Microsoft Purview eDiscovery
  • Microsoft Office 365
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PARTNER SOLUTIONS

Powered by partners

Explore the Microsoft partner ecosystem for public health and social services.
Explore solutions
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Benefit eligibility

Alluma one-x-connection

Quickly connect people to services they need with this eligibility and enrollment solution.
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Case management for child welfare

CITI EBMS-Unify

Streamline case work with a solution designed for—and with—child welfare workers.
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Case management

IBM Child Support Services

Modernize and streamline your case management process with the power of Dynamics 365 and IBM.
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Case management

i-Sight

Manage and report complaints, referrals, or allegations in one secure case management tool.
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Fraud detection

Pondera Systems

Detect, inspect, and enforce against fraud, waste, and abuse using advanced data analytics.
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Personalized planning processes

Quisitive MazikCare Care Planner

Streamline the treatment planning process for physicians and caregivers.
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Case management

RedMane Case Management

Increase efficiency throughout the case management lifecycle with this customizable platform.
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Case management and contact tracing

RSM Disease & Outbreak Management

Manage over 70 diseases from initial intake to contact tracing to vaccine management.
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Digital identity

SAS Viya SSO

Manage user access and enable single sign-on within your agencies.
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Contact center

Nuance Contact Center AI

Add an intelligent engagement layer to your contact center operations on any partner platform.
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Case management

Tietoevry Public 360

Help meet regulatory requirements and standardize your case, records, and archive management.
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Analytics

SAS Viya

Conquer your analytics hurdles with cloud-native AI, analytics, and data management solutions.
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Comprehensive, personalized insurance

Sagitec Neosurance

Explore customizable solutions to meet each agency’s unique needs without complex programming.
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PRODUCTS

Discover Microsoft products

Learn about Microsoft products for public health and social services.

Microsoft Dynamics 365

Combine service-critical data and information with continuous insights for faster decision-making.
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Microsoft Power Platform

Build solutions to analyze data, automate processes, and deliver secure and trustworthy services
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Microsoft Azure

Build, manage, and deploy applications remotely to solve challenges of any size.
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Microsoft 365

Unite remote teams with industry-leading apps, intelligent cloud services, and world-class security.
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Microsoft Surface

Get hardware that’s made for hybrid work and protected by Microsoft security.
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Explore Microsoft Cloud for Healthcare

Learn how public health organizations can manage all aspects of healthcare via the Microsoft Cloud.
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Discover valuable resources

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Customer story
• February 2023

Modernize your legacy estate with Azure

Learn why Pension Protection Fund in the United Kingdom chose Microsoft to drive efficiency and innovation.
Read more
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Podcast
• February 2022

Innovation in children’s social care with Dr. Carol Homden

Listen to the episode
A young woman in black t-shirt labeled vulcan smiling at a coworker in a modern office setting, with another male colleague
News article
• November 2022

Vulcan Coalition helps people with disabilities train for AI jobs

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A vendor in a pink shirt and gloves hands fresh vegetables to a woman in a hijab at a busy indoor market. both wear masks.
News article
• May 2023

Turning surplus food into hot meals, with a boost from technology

Read the article
NEXT STEPS

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Innovate with us

Explore Microsoft Technology Centers

Understand what’s possible—and make it real—with immersive experiences and technical engagements from our senior architects.
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