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Enabling modern support at Microsoft with AI
We’re using agent-based AI capabilities supported by a continuous improvement (CI) mindset and a comprehensive approach to security to redefine how we meet the support needs of our employees here at Microsoft. How are we…
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Connecting with regional employees more effectively at Microsoft with Viva Amplify
In a global organization, it’s easy for crucial communications to miss the mark as they disperse across international teams. Communications from core corporate teams like Security, HR, or Employee Listening might suffer from fragmentation and…
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Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft
At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from a primarily on-premises network of physical servers to one that…
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The $500-billion challenge: Inside the modernization of Microsoft Treasury’s backend infrastructure
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining…
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Driving the future of work: How we’re approaching Microsoft 365 Copilot change management at Microsoft
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining…
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A ‘room in a box:’ Upgrading our small meeting rooms with Express Install for Microsoft Teams Rooms
Microsoft Teams Rooms is a conference room tech solution for today’s AI-powered workplace. It features modernized Microsoft Teams technologies optimized for hybrid work environments, and it has had a positive impact on productivity since being…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. As AI reshapes how…
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Ten tips to unlock Microsoft 365 Copilot for your engineers
Savvy engineers are always on the lookout for ways to enhance their productivity and improve their collaboration. The introduction of Microsoft 365 Copilot has brought about a significant transformation in the way our engineers work…
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Transforming employee engagement at Microsoft with Microsoft Viva Engage
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. Keeping people connected in a hybrid work world is no easy task. But with the right technology, you can help employees in…
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Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you…
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Reinventing Microsoft’s employee experience for a hybrid world
This story reflects updated guidance from Microsoft Digital—it was first published in 2020. At Microsoft, we believe our employees are the company’s greatest asset. That’s why, in 2017, we determined that for Microsoft to achieve…
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Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and…
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