Featured
Recent posts
-
|
Enabling modern support at Microsoft with AI
We’re using agent-based AI capabilities supported by a continuous improvement (CI) mindset and a comprehensive approach to security to redefine how we meet the support needs of our employees here at Microsoft. How are we…
-
|
Connecting with regional employees more effectively at Microsoft with Viva Amplify
In a global organization, it’s easy for crucial communications to miss the mark as they disperse across international teams. Communications from core corporate teams like Security, HR, or Employee Listening might suffer from fragmentation and…
-
|
Supercharging our support experience with Microsoft Dynamics 365 and AI
Microsoft Dynamics 365 for Customer Service is helping our Human Resources team reinvent how they support our employees here at Microsoft. The built-in, AI-powered capabilities of Dynamics 365 Customer Service are dropping support resolution times,…
-
|
Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft
At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from a primarily on-premises network of physical servers to one that…
-
|
The $500-billion challenge: Inside the modernization of Microsoft Treasury’s backend infrastructure
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining…
-
|
Driving the future of work: How we’re approaching Microsoft 365 Copilot change management at Microsoft
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining…
-
|
A ‘room in a box:’ Upgrading our small meeting rooms with Express Install for Microsoft Teams Rooms
Microsoft Teams Rooms is a conference room tech solution for today’s AI-powered workplace. It features modernized Microsoft Teams technologies optimized for hybrid work environments, and it has had a positive impact on productivity since being…
-
|
Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. As AI reshapes how…
-
|
Ten tips to unlock Microsoft 365 Copilot for your engineers
Savvy engineers are always on the lookout for ways to enhance their productivity and improve their collaboration. The introduction of Microsoft 365 Copilot has brought about a significant transformation in the way our engineers work…
-
|
Transforming employee engagement at Microsoft with Microsoft Viva Engage
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. Keeping people connected in a hybrid work world is no easy task. But with the right technology, you can help employees in…
-
|
Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you…
-
|
Reinventing Microsoft’s employee experience for a hybrid world
This story reflects updated guidance from Microsoft Digital—it was first published in 2020. At Microsoft, we believe our employees are the company’s greatest asset. That’s why, in 2017, we determined that for Microsoft to achieve…
Popular tags
Archives
- July 2025 (2)
- June 2025 (9)
- May 2025 (23)
- April 2025 (25)
- March 2025 (5)
- February 2025 (20)
- January 2025 (37)
- December 2024 (15)
- November 2024 (5)
- October 2024 (13)
- September 2024 (8)
- August 2024 (3)
- July 2024 (3)
- June 2024 (11)
- May 2024 (9)
- April 2024 (7)
- March 2024 (16)
- February 2024 (15)
- January 2024 (12)
- December 2023 (8)
- November 2023 (12)
- October 2023 (14)
- September 2023 (12)
- August 2023 (12)
- July 2023 (7)
- June 2023 (7)
- May 2023 (3)
- April 2023 (8)
- March 2023 (3)
- February 2023 (3)
- January 2023 (1)
- December 2022 (2)
- October 2022 (2)
- August 2022 (1)
- June 2022 (2)
- May 2022 (1)
- March 2022 (2)
- December 2021 (3)
- October 2021 (5)
- August 2021 (1)
- July 2021 (3)
- June 2021 (4)
- May 2021 (6)
- April 2021 (3)
- March 2021 (3)
- February 2021 (5)
- January 2021 (6)
- December 2020 (8)
- November 2020 (4)
- October 2020 (3)
- September 2020 (6)
- August 2020 (7)
- July 2020 (6)