April 2026
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Unfolding our AI in IT story: What to expect at the 2026 Microsoft 365 Community Conference
At Microsoft Digital, the company’s IT organization, we shape and propel many of our groundbreaking products through our role as the company’s Customer Zero—and we want to tell that story. At this year’s Microsoft 365 Community Conference (April 21-23 in…
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Becoming a Frontier Firm: A guide for deploying AI agents based on our experience at Microsoft
A how-to guide for governing, implementing, adopting, supporting, and measuring the impact of AI agents from Microsoft Digital, the company’s IT organization. The agentic future: Our journey to becoming a Frontier Firm at Microsoft A new way of working, a…
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Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end software development lifecycle (SDLC) solution for planning, coding, testing, and delivery. It combines tools for…
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Microsoft CISO advice: How to build trustworthy agentic AI
Building production-ready solutions with agentic AI comes with inherent risks. When agents make mistakes or hallucinate, the potential impacts can multiply rapidly. “It turns out that it’s very easy to write AI-powered software, but it’s very hard to write AI-powered…
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Skilling up for the future of work at Microsoft with Agent Launchpad
As AI continues to evolve and its applications across business workflows expand, it can be difficult for employees to stay on top of the latest developments. One of the most exciting shifts underway is our move toward AI agents, which…
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Transforming the marketing function at Microsoft with AI
The AI revolution is reaching everyone. As AI agents become more mainstream, we’ve seen the powerful impact they can have on all kinds of work and a wide variety of roles. At Microsoft, we’re leading the way in exploring how…
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward goal: Help our organization experiment with AI, learn quickly, and do it responsibly. Our teams across Microsoft Digital—the company’s internal IT organization—leaned in. We built…
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Conditioning our unstructured data for AI at Microsoft
Anyone who has ever stumbled across an old SharePoint site or outdated shared folder at work knows firsthand how quickly documentation can fall out of date and become inaccurate. Humans can usually spot the signs of outdated information and exclude…
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Harnessing AI: How a data council is powering our unified data strategy at Microsoft
Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has never been more critical for businesses to achieve their goals. In light of this priority,…
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Microsoft CISO advice: The importance of a written AI safety plan
Yonatan Zunger, CVP and Deputy CISO for Microsoft, has spent his career considering complex questions with security and privacy while building platform infrastructure and solutions. His experience underpins his advice on how to build a safety plan for working with…
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Olutunde Makinde: From Lagos to Redmond, a Microsoft IT engineer’s journey
A career in Microsoft Digital, the company’s internal IT organization, puts employees at the center of one of the world’s most complex and forward‑leaning enterprise environments. This is the team that runs Microsoft on Microsoft technology and services—maintaining more than…
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Microsoft CISO advice: The most important thing to know about securing AI
Using AI comes with inherent risks. In a recent video, Yonatan Zunger, CVP and deputy CISO for Microsoft, suggests thinking about AI as a new intern will help you naturally take the right approach to AI security. Zunger and his…