AI deployment and adoption
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Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
In today’s rapidly evolving technology landscape, maintaining network reliability is paramount. Our team in Microsoft Digital, the company’s IT organization, keeps the company connected and maintains foundational network services for all our employees and guests. With an environment comprising 64,000…
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Breaking language barriers: Our journey to perfect Microsoft 365 Copilot localization
We in Microsoft Digital, the company’s IT organization, are at the forefront of innovation, constantly striving to enhance the experiences of both our employees and external customers. As “Customer Zero,” we are the first to use and test our own…
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Guiding hands: Inside the councils steering AI projects at Microsoft
As one of the first global enterprises to implement Microsoft 365 Copilot and other AI tools at scale, we entered the AI era with a mix of boldness and caution. That meant striving to capture the opportunities of AI fully…
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Staying ahead of the AI curve with Microsoft 365 Copilot: How a champion does it
Brian Shaw has been a Microsoft 365 Copilot enthusiast since the company first launched the generative AI solution in February 2023. But with AI tools evolving rapidly, he knew it would be a challenge to keep up with the latest…
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Transforming communications with AI: How we’re using Microsoft Designer to revolutionize our visual content
Are you interested in creating cool, custom visuals by typing in a few quick prompts? Let us show you how we do it with AI at Microsoft Digital, the company’s internal IT organization. Sarah Lundy and Eva Etchells are senior…
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Measuring the success of our Microsoft 365 Copilot rollout at Microsoft
Microsoft 365 Copilot is a first-of-its-kind technology and demands a first-of-its-kind adoption process. We’re using new approaches to learning and development, community engagement and, of course, measuring success. Engage with our experts! Customers or Microsoft account team representatives from Fortune…
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Getting more out of Microsoft 365 Copilot with purposeful prompts
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Robert Gates likens Microsoft 365 Copilot to a “calculator for words.” Gates, a partner-focused solution architect on…
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How we’re delivering demos in Microsoft 365 Copilot at Microsoft
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. For Robert Epstein, the key to a successful Microsoft 365 Copilot demo is relevance. It’s about showing…
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Getting your Microsoft 365 Copilot training right
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365…
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Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that…