Customer Zero
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Confidential by design: How we’re securing OneNote for the age of AI at Microsoft
Here at Microsoft and at workplaces around the world, OneNote is used for everything from record keeping and note-taking to collaborating across teams. And with…
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new…
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Supercharge your business transformation with Microsoft Viva
Microsoft Digital readiness guide AI transformation is one of the most profound business changes in decades. Making the most of AI tools will require careful…
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Supercharging our SharePoint sites at Microsoft with Microsoft 365 Copilot
Microsoft SharePoint is one of the most ubiquitous and highly trusted content storage and sharing solutions in modern business. Around the world, organizations add over…
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The future of work is here: Transforming our employee experience with AI
The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly…
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Eight steps for managing your support team content with AI tools
Microsoft Digital stories Like many large organizations, our support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documents to guide…
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Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud…
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Mapping our migration from the Windows 10 version of OneNote to the Desktop app
Microsoft OneNote is a tool used every day by millions of people, from schoolteachers to boardroom executives, to keep their professional lives orderly. But when…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create…
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Implementing a Zero Trust security model at Microsoft
At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of…
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Buzzing on Microsoft Teams Rooms technology internally at Microsoft
There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for…
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Boosting our Secure Future Initiative at Microsoft with a transformed approach to wired network security
If you asked Sean Adams, Justin Griffin, Sajith Balan, or Shyam Sunder Gogi to provide a one-word answer that describes their current focus, you’d get…