Microsoft 365
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Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
In today’s rapidly evolving technology landscape, maintaining network reliability is paramount. Our team in Microsoft Digital, the company’s IT organization, keeps the company connected and maintains foundational network services for all our employees and guests. With an environment comprising 64,000…
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Mapping our migration from the Windows 10 version of OneNote to the Desktop app
Microsoft OneNote is a tool used every day by millions of people, from school teachers to boardroom executives, to keep their professional lives orderly. In October 2025 some of those lives could become a little more chaotic when Microsoft ends…
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software company with more than 230,000 employees worldwide, we at Microsoft are no different. Engage with…
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Transforming internal communications at Microsoft with Viva Amplify and Viva Engage
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. When our internal communicators need to get the word out about new Microsoft 365 Copilot features, they turn to Microsoft Viva Amplify, which allows them to do…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…
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Sharing our Customer Zero story at the Microsoft 365 Community Conference
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has…
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a…
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Taking back time: Evolving how we use Microsoft 365 Copilot Chat at Microsoft
When we deployed Microsoft 365 Copilot internally at Microsoft, we thought it would save time for our employees and vendors, and it has, especially with the help of Copilot Chat. With a Microsoft 365 Copilot subscription, Copilot Chat becomes more…