Inside Track
Learn how Microsoft is transforming to become an AI-powered Frontier Firm
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Deploying AI with employee councils: An IT playbook from Microsoft
Bringing employee voices into our AI decision-making The early phase of enterprise AI can be a little chaotic, and that’s OK. Teams experiment. Ideas are generated across the organization. Momentum builds fast. That energy and enthusiasm matters, but it doesn’t create enterprise value on its own. In Microsoft Digital, the company’s IT organization, we’ve learned…
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Our best recipes for cooking up better Copilot prompts
Every great recipe starts with the right ingredients. Skip one and you’ll get uneven results (or even something RAW—rushed, ambiguous, and wasteful). The same goes…
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Scaling AI responsibly at Microsoft: Lessons from our Customer Zero journey
As we move from AI experimentation to enterprise-scale deployment, a new challenge is emerging: How do we govern thousands of AI agents, workflows, and copilots…
Latest
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Building trust in AI-powered support at Microsoft: Our Employee Self-Service agent story
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Boosting product manager productivity at Microsoft with AI
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Choosing the right AI experience for employee productivity and support
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Rebuilding our Microsoft Foundry Labs site with a three-people build team and AI
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Driving seller adoption of Sales Agent through role-based change management at Microsoft
