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Passwordless authentication

Go passwordless with Microsoft Entra ID

Protect one of a cyberattacker’s most common entry points by going passwordless with authentication capabilities built into Microsoft Entra ID
OVERVIEW

Zero Trust starts with secure access

Transform the security of your entry points with best-in-class passwordless authentication technology from Microsoft.
  • Take advantage of innovations in passwordless industry standards from Microsoft, a founding member of the FIDO2 Alliance.
  • Increase productivity by taking password policies and reset support tickets off your team’s to-do list.
  • Replace passwords with your choice of convenient and secure options for passwordless authentication.
HOW IT WORKS

Take sign-in security from better to best

Minimize the threat of password theft for good with the strongest authentication method available in the marketplace.
PLANS AND PRICING

Get started with passwordless authentication in Microsoft Entra ID

RESOURCES

More on passwordless authentication

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Get started

Get started with Microsoft Entra ID

Strengthen your identity security with passwordless authentication capabilities built into Microsoft Entra ID.

Frequently asked questions

  • Passwordless authentication is a way to sign in without using a password. Instead, users verify their identity using methods such as biometrics (face or fingerprint), a device-based approval, or a hardware security key. This can help reduce reliance on passwords, which are often targeted through phishing and credential theft.
  • Common passwordless options include:
     
    • Passkeys (a modern sign-in method designed to be resistant to phishing)
    • Biometric sign-in on supported devices (face or fingerprint)
    • Device-based sign-in (for example, approving a sign-in on a trusted device)
    • Hardware security keys (useful for privileged roles or users who need an alternative to
phones)
       
    Many organizations support more than one option so employees can choose what works best for their role and devices.
  • Passwords can be stolen, guessed, reused, or captured through phishing. Passwordless methods reduce dependence on a shared secret (the password) and typically tie sign-in to a trusted device, biometric verification, or a hardware key. This makes it harder for attackers to sign in using only stolen credentials—especially in common phishing scenarios.
  • Not necessarily. Many passwordless methods work with devices people already use, such as phones and modern laptops with built-in biometric capabilities. Some organizations choose to provide hardware security keys for certain users—such as administrators, high- risk roles, orenvironments where phones aren’t practical—but it’s not required for every user.
  • A strong passwordless approach includes a plan for lost devices. Organizations typically address this by:
     
    • Allowing a backup sign-in method
    • Using secure identity recovery processes
    • Establishing clear steps for reporting lost devices and restoring access
       
    This helps maintain productivity while protecting accounts during recovery.
  • Yes. Many organizations roll out passwordless in phases to minimize disruption. A practical approach is to start with:
     
    • A pilot group (such as IT or a small set of users)
    • Broader deployment by team or role
    • Organization-wide rollout with simple guidance and support resources
       
    Phased rollout also helps teams refine onboarding and recovery processes before scaling.
  • Passwordless adoption is easiest when setup is simple and employees know what to expect.
    Helpful practices include:
     
    • Clear, short setup instructions and a quick “first sign-in” walkthrough
    • Guidance on what to do if users receive an unexpected sign-in prompt
    • A backup option for access so users feel confident switching
    • Simple internal help content for common questions and recovery steps
       
    Once users experience faster sign-ins and fewer password resets, adoption often increases naturally.
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    Cancellation policies for paid subscriptions may vary based on factors such as your customer status, your product, and your domain selections on Microsoft. You may cancel your subscription at any time in the Microsoft 365 admin center. Certain subscriptions may incur a cancellation fee. Learn how to cancel your Microsoft 365 subscription. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.

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