CRM Online 2015 Update 1: official pre-release content is here!
The pre-release documentation is now available for Microsoft Dynamics CRM Online 2015 Update 1. More content is being prepared for launch, and we’ll be sure to notify you as it’s ready. Meanwhile, here are the resources available now.
Start here: The CRM Help Center is the portal to content and videos for all products and audiences:
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CRM Setup & Administration – Content for CRM administrators CRM Developer Center – The resource for CRM developers CRM Help & Training – The place to find end-user help and training Links in the footer get you to similar content sites for Social Engagement, Marketing, & Parature. |
Refer to the Get Ready page: Created for CRM system admins, implementers, and developers who want one list of resources to understand, test, and plan for the latest update. Get ready for the next release
Information for CRM administrators and IT Pros
Deploying and administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2015
Manage your Microsoft Dynamics CRM Online subscription
Highlights of pre-release content:
- What’s new for administrators
- How to update CRM Online
- Enable OneNote integration
- Connect Microsoft Dynamics CRM to Parature knowledge base
- Configure folder-level tracking
- Set up SharePoint integration with Microsoft Dynamics CRM
- What’s new in Unified Service Desk for administrators …And much more!
Information for developers
Software Development Kit for Microsoft Dynamics CRM 2015
Highlights of pre-release content:
- What’s new for developers
- Integrate Dynamics CRM data with external systems more easily
- Alternate keys
- Change tracking
- Upsert for updating CRM with external data
- Multiple message execution
- Optimistic concurrency
- Perform specialized operations using Update
- Try the Web API preview
- Integration with Parature
- New form script capabilities
- What’s new in Unified Service Desk for developers …And much more!
End-user help & training materials
The CRM Help & Training site (formerly named the CRM Customer Center) has user guides, videos, e-books, and how-to topics for CRM versions from 2013 on up. You’re encouraged to use the content to create your own training and adoption materials –check out the editable Word docs and templates in the training and adoption kit.
Highlights of pre-release content:
- What’s new in CRM 2015 Update 1: a (largely) visual guide
- Get started with videos and eBooks
- Nurture sales from lead to order
- CRM for Outlook setup guide
- User guide: CRM Basics for sales pros and service reps …And much more!
More coming soon
The pre-release content set is a small portion of what will be available at launch and soon afterward. Stay tuned, and let us know in the blog comments what you think of the new content – and what you look forward to seeing for launch. Give feedback on the content
