Maximize the impact of your Firstline Workforce Microsoft 365 Enterprise
Firstline Workers, more than two billion strong, are the first to engage customers, represent a company’s brand, and see products and services in action. Their daily ingenuity, creativity, and actions move business forward, making them the heartbeat of the world’s largest industries.
Foster culture and community
Coordinate and engage distributed teams.
Create new spaces to work together and share ideas.
Promote inclusion with interactive town hall meetings.
Find and share best practices across the company.
Train and upskill employees
Onboard and train new team members.
Share dynamic, role-based content and video.
Turn institutional knowledge into common knowledge.
Enable employees to find and build on the work of others.
Digitize business processes
Work efficiently with intelligent apps.
Automate everyday activities and processes.
Create, update and manage schedule and tasks.
Anticipate needs with IoT and end to end workflows.
Tap into data from firstline activities for new insights.
Deliver real-time expertise
Connect with voice, video and chat.
Solve problems in news ways in mixed reality.
Tap available talent when and where it’s needed.
Deliver the tools and resources needed in one place.
Minimize risk and cost
Make IT management simple, secure and cost effective.
Scale identity-driven protection, access and device management.
Support multiple use cases with high performing, low cost devices.
Extend security and compliance to all levels of the organization.
Secure corporate data and manage risk.
Learn more about the Firstline Workforce
Empowering your firstline workers with Microsoft 365
Building for success at the firstline of business
As businesses undergo digital transformation, firstline workers are often the last to get access to the latest tools and technology, missing out on valuable opportunities to build meaningful customer relationships. Learn how to close the gap in this research report.
Improving firstline worker performance with Microsoft Office 365
To understand the return on investment of providing firstline workers with Microsoft 365, download the Total Economic Impact™ study. Key findings include a three-year ROI of 395% and reduction in firstline worker security breaches.