Bots can use Power Automate flows created from Power Virtual Agents right away
All Power Automate flows created from Power Virtual Agents are now solution-aware and available to your bots right away.
Agent governance
Understand how to manage agents as well as the role that policies and controls have in keeping your organization secure and compliant.
View, export, and manage retention time of your bot conversation transcripts
Power Virtual Agents now enables you to view and export your bot’s conversation transcripts beyond 30 days by managing transcript retention time.
See how many billed sessions your bot consumes
Extending Power Virtual Agents analytics so you can see how many billed sessions your bot has consumed.
Access and edit your Power Automate flows from the Power Virtual Agents authoring canvas
Access and edit your bot’s Power Automate flows directly from the Power Virtual Agents authoring canvas.
Best practices when planning to use chat bots
Using best practices when building a chat bot is critical for the long-term success of your bot. Read on for our suggested best practices.
