Agentic AI

Customize your bot’s default canvas icons and name using a custom HTML snippet.

All Power Automate flows created from Power Virtual Agents are now solution-aware and available to your bots right away.

Best practices and tips for building a Crisis FAQ Bot using Power Virtual Agents

Power Virtual Agents now enables you to view and export your bot’s conversation transcripts beyond 30 days by managing transcript retention time.

Extending Power Virtual Agents analytics so you can see how many billed sessions your bot has consumed.

A new Power Virtual Agents Connector – a no-code, UI-based Power Automate Connector designed to create flows for Power Virtual Agents with no JSON coding required, is now available to Power Virtual Agents users in all regions.

Access and edit your bot’s Power Automate flows directly from the Power Virtual Agents authoring canvas.

Using best practices when building a chat bot is critical for the long-term success of your bot. Read on for our suggested best practices.

Use smart entity extraction and proactive slot filling to help the bot understand your users’ input more effectively.

Power Virtual Agents enables you to create powerful chatbots in supported data locations without the need for data scientists or developers.

Learn how to use the built-in analytics in Power Virtual Agents to make your bots more efficient.

January 17th, 12:00 PM PST Senior Program Managers, Pawan Taparia and Murali Kumanduri from the Power Virtual Agents team will be hosting a live webinar to walk through what Bot Framework Skills are, how to integrate Bot Framework Skills with Power Virtual Agents, and what