Empower frontline healthcare workers with Microsoft Teams

Improve health team collaboration and enhance your patient engagement.

Teams Health care Animation video

Explore Microsoft Teams for your healthcare organization

Facilitate and centralize collaboration among care teams and across your entire healthcare organization in one app.

Focus on what matters

Help your workforce provide the best possible care by spending less time on manual tasks and schedule conflicts.

Embrace your mission

Empower health teams with tools that help them align to your goals, all while helping to reduce burnout.

Provide the right knowledge

Improve care coordination and patient experiences by simplifying onboarding and sharing insights and ideas.

Overview
Guided Tour

Guided Tour Home

Provide seamless virtual visits

Adapt to a dynamic healthcare market and expand patient care

Revolutionize telehealth workflows through Teams with scheduling, reminders, innovative mobile experiences, and connection to electronic health record (EHR) systems.

Easily conduct virtual visits

Deliver simple, cost-efficient virtual visits with easy scheduling and automatic reminders through email and SMS. New waiting room and queueing experiences are now in private preview.

Schedule and launch virtual visits within select EHR systems

Now generally available for Epic and Cerner customers.

Provide the right information at the right time

Facilitate collaboration among care teams and across your entire healthcare organization with one digital workspace.

Reach the right people at the right time

Centralize communications on a platform that supports text, images, audio, and video with priority notifications, message delegation and secure messaging.

Enable push-to-talk communication

Keep close contact with critical staff, such as healthcare support workers, using the seamless push-to-talk functionality of Walkie Talkie.

Customize and extend your frontline workspace

Use Graph API in Microsoft 365 to seamlessly sync with existing parts of your digital healthcare ecosystem through Microsoft Power Apps.

Share legacy information and easily access critical data

Record meetings and Microsoft Stream videos to quickly update new members. Optimize record-keeping by accessing, sharing, and storing documents in one place.

Rally and motivate your employees

Create a company-branded experience that brings together relevant news, conversations, and resources in one convenient dashboard.

Streamline administrative work and patient intake

Unburden and empower your teams with seamless shift scheduling, task management, and workflow automation so they can focus on what matters.

Easily manage shifts

Create team schedules, track time, and empower frontline workers to own their schedules with self-service tools in Shifts.

Simplify task management and meet new challenges

Create workflows, oversee task progress, manage approvals, and use apps and automation to help reduce burnout with Microsoft Planner.

Optimize clerical work and processes

Turn basic intake into a form patients can answer directly with Microsoft Forms. Address first-order health questions with a dynamic, attentive automated bot.

Make the most of Microsoft 365 with Surface for Business

Empower all levels of your workforce with Microsoft 365 and the Surface device portfolio with built-in security features to run the business and collaborative apps they rely on daily.

Tailor Teams through healthcare apps

Set up and customize Teams with the Microsoft Graph API, healthcare-specific templates, like EHR data connectors and clinical imaging.

{"sites":[{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Microsoft Bookings for virtual visits.","id":"microsoft-bookings","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":2,"name":"Microsoft Bookings for virtual visits","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PqQZ","content":"<p>Deliver simple, cost-efficient virtual visits with easy scheduling and automatic reminders through email and SMS. New waiting room and queueing experiences are now in private preview.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Learn more about Microsoft Bookings.","href":"https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app","openInNewTab":false,"title":"Learn more","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Easily conduct virtual visits"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Microsoft Teams EHR connector for virtual visits.","id":"microsoft-teaherEHR","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":3,"name":"Microsoft Teams EHR connector for virtual visits","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PdQA","content":"<p>Now generally available for Epic and Cerner customers.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Learn more about transforming virtual health with Microsoft Teams.","href":"https://go.microsoft.com/fwlink/p/?LinkID=2188925&clcid=0x409&culture=en-us&country=US","openInNewTab":true,"title":"Learn more","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Schedule and launch virtual visits within select EHR systems"}],"arialabel":"Provide seamless virtual visits.","id":"virtual-visits","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":1,"name":"Provide seamless virtual visits","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWHAeR","content":"<p>Revolutionize telehealth workflows through Teams with scheduling, reminders, innovative mobile experiences, and connection to electronic health record (EHR) systems.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Help me choose the right virtual visit experience.","href":"https://www.microsoft.com/en-us/microsoft-teams/healthcare-solutions/virtual-visit-selector","openInNewTab":false,"title":"Help me choose","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Adapt to a dynamic healthcare market and expand patient care"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Enable faster, easier, more secure communication.","id":"enable-faster","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":5,"name":"Enable faster, easier, more secure communication","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PlGp","content":"<p>Centralize communications on a platform that supports text, images, audio, and video with priority notifications, message delegation and secure messaging.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Reach the right people at the right time"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Keep critical, time-sensitive communications within reach.","id":"keep-critical","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":6,"name":"Keep critical, time-sensitive communications within reach","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4Pw1Y","content":"<p>Keep close contact with critical staff, such as healthcare support workers, using the seamless push-to-talk functionality of Walkie Talkie.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Enable push-to-talk communication"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Establish a central destination for integrated data, systems, and team members.","id":"establish-a-central","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":7,"name":"Establish a central destination for integrated data, systems, and team members","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PgNU","content":"<p>Use Graph API in Microsoft 365 to seamlessly sync with existing parts of your digital healthcare ecosystem through Microsoft Power Apps.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Learn more about Power Apps.","href":"https://go.microsoft.com/fwlink/p/?LinkID=2181960&clcid=0x409&culture=en-us&country=US","openInNewTab":true,"title":"Learn more","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Customize and extend your frontline workspace"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Keep the whole workforce on the same page.","id":"keep-the-whole-workforce","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWT6aj?ver=ceaa","imageAlt":"Two mobile phones displaying videos and files stored in Teams.","imageHeight":600,"imageWidth":935,"itemIndex":8,"name":"Keep the whole workforce on the same page","videoHref":"","content":"<p>Record meetings and Microsoft Stream videos to quickly update new members. Optimize record-keeping by accessing, sharing, and storing documents in one place.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Learn more about Microsoft Stream.","href":"https://www.microsoft.com/en-us/microsoft-365/microsoft-stream","openInNewTab":false,"title":"Learn more","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Share legacy information and easily access critical data"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Maintain an engaged and inclusive workplace.","id":"maintain-an-engaged","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":9,"name":"Maintain an engaged and inclusive workplace","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4QYHv","content":"<p>Create a company-branded experience that brings together relevant news, conversations, and resources in one convenient dashboard.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Rally and motivate your employees"}],"arialabel":"Connect and engage the healthcare workforce.","id":"connect-and-engage","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRFwq?ver=9bbe","imageAlt":"Two medical professionals wearing masks having a conversation and looking at a tablet.","imageHeight":600,"imageWidth":935,"itemIndex":4,"name":"Connect and engage the healthcare workforce","videoHref":"","content":"<p>Facilitate collaboration among care teams and across your entire healthcare organization with one digital workspace.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Provide the right information at the right time"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Streamline schedule management and coordination.","id":"streamline-schedule","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":11,"name":"Streamline schedule management and coordination","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PdQC","content":"<p>Create team schedules, track time, and empower frontline workers to own their schedules with self-service tools in Shifts.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Easily manage shifts"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Reduce administrative burden","id":"reduce-administrative","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":12,"name":"Reduce administrative burden","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWSRMi","content":"<p>Create workflows, oversee task progress, manage approvals, and use apps and automation to help reduce burnout with Microsoft Planner.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Simplify task management and meet new challenges"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Streamline patient intake.","id":"streamline-patient-intake","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWT6ap?ver=f458","imageAlt":"A Cardiovascular risk assessment being done over a text chat in Teams.","imageHeight":600,"imageWidth":935,"itemIndex":13,"name":"Streamline patient intake","videoHref":"","content":"<p>Turn basic intake into a form patients can answer directly with Microsoft Forms. Address first-order health questions with a dynamic, attentive automated bot.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Optimize clerical work and processes"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Provide versatile devices for your workforce.","id":"provide-versatile","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":14,"name":"Provide versatile devices for your workforce","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RE4PgNT","content":"<p>Empower all levels of your workforce with Microsoft 365 and the Surface device portfolio with built-in security features to run the business and collaborative apps they rely on daily.</p>\n","isLogo2x":false,"links":[{"ariaLabel":"Learn more about Microsoft Surface.","href":"https://go.microsoft.com/fwlink/p/?LinkID=2187519&clcid=0x409&culture=en-us&country=US","openInNewTab":true,"title":"Learn more","preferredStyle":"LightWeightCtaButton"}],"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Make the most of Microsoft 365 with Surface for Business"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Enable everyone to choose how they work.","id":"enable-everyone","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWSNjk?ver=ea36","imageAlt":"The Create a team screen in Teams.","imageHeight":600,"imageWidth":935,"itemIndex":15,"name":"Enable everyone to choose how they work","videoHref":"","content":"<p>Set up and customize Teams with the Microsoft Graph API, healthcare-specific templates, like EHR data connectors and clinical imaging.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Tailor Teams through healthcare apps"}],"arialabel":"Efficiently manage and motivate care teams.","id":"efficiently-manage","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWSzpw?ver=4523","imageAlt":"Two people wearing masks having a conversation.","imageHeight":600,"imageWidth":935,"itemIndex":10,"name":"Efficiently manage and motivate care teams","videoHref":"","content":"<p>Unburden and empower your teams with seamless shift scheduling, task management, and workflow automation so they can focus on what matters.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Streamline administrative work and patient intake"}],"itemsCount":15}

Learn more about Teams in healthcare

Learn about the challenges facing healthcare workers and what can be done to support the workforce

Explore the latest technology empowering healthcare workers to provide the best possible care

Discover how new collaboration and virtual health solutions can help reduce frontline burnout

Learn about Microsoft Teams HIPAA compliance

See how healthcare organizations are empowering their workers with Teams

St Luke’s University Health Network

St. Luke’s Hospital nurtures a commitment to innovation with Microsoft tools.

A medical professional using a laptop.

Northwell Health

Northwell Health shortens hospital stays, empowers clinicians, and improves patient care with Microsoft Teams.

A person working from their desk at home and using Teams.

Transform the entire healthcare journey

Learn how the Microsoft Cloud for Healthcare can help organizations deliver better experiences, insight, and care.

|

Frontline workers and managers are shift-based, mobile-first workers. They have various names, such as frontline workers and essential workers, but at their core they’re the people first to have contact with your customers, first to work with your product, and first to represent your brand. They are your store associates, customer service representatives, nurses, doctors, factory operators, and more.

The frontline worker capabilities are available in all commercial offerings. Some of these capabilities are not available in the free version of Teams or Government offerings.

Learn more about empowering your frontline workforce with Teams on the Teams blog.

Effective June 30, 2020, Microsoft StaffHub was retired. StaffHub capabilities are being built into Teams. Learn more.

Learn more about Microsoft Teams

Get started with Microsoft Teams today