Empower frontline healthcare workers with Microsoft Teams
Forrester Consulting study finds a 25 percent reduction in healthcare errors over three years with Microsoft Teams for frontline workers1
Explore Microsoft Teams for your healthcare organization
Facilitate and centralize collaboration among care teams and across your entire healthcare organization in one app.
Focus on what matters
Help your workforce provide the best possible care by spending less time on manual tasks and schedule conflicts.
Embrace your mission
Empower health teams with tools that help them align to your goals, all while helping to reduce burnout.
Provide the right knowledge
Improve care coordination and patient experiences by simplifying onboarding and sharing insights and ideas.
Adapt to a dynamic healthcare market and expand patient care
Revolutionize telehealth workflows through Teams with scheduling, reminders, innovative mobile experiences, and connection to electronic health record (EHR) systems.Video container
Easily conduct virtual visits
Deliver simple, cost-efficient virtual visits with easy scheduling and automatic reminders through email and SMS. New waiting room and queueing experiences are now in private preview.Video container
Schedule and launch virtual visits within select EHR systems
Now generally available for Epic and Cerner customers.
Provide the right information at the right time
Facilitate collaboration among care teams and across your entire healthcare organization with one digital workspace.Video container
Reach the right people at the right time
Centralize communications on a platform that supports text, images, audio, and video with priority notifications, message delegation and secure messaging.Video container
Enable push-to-talk communication
Keep close contact with critical staff, such as healthcare support workers, using the seamless push-to-talk functionality of Walkie Talkie.Video container
Customize and extend your frontline workspace
Use Graph API in Microsoft 365 to seamlessly sync with existing parts of your digital healthcare ecosystem through Microsoft Power Apps.
Share legacy information and easily access critical data
Record meetings and Microsoft Stream videos to quickly update new members. Optimize record-keeping by accessing, sharing, and storing documents in one place.Video container
Rally and motivate your employees
Create a company-branded experience that brings together relevant news, conversations, and resources in one convenient dashboard.
Streamline administrative work and patient intake
Unburden and empower your teams with seamless shift scheduling, task management, and workflow automation so they can focus on what matters.Video container
Easily manage shifts
Create team schedules, track time, and empower frontline workers to own their schedules with self-service tools in Shifts.Video container
Simplify task management and meet new challenges
Create workflows, oversee task progress, manage approvals, and use apps and automation to help reduce burnout with Microsoft Planner.
Optimize clerical work and processes
Turn basic intake into a form patients can answer directly with Microsoft Forms. Address first-order health questions with a dynamic, attentive automated bot.Video container
Make the most of Microsoft 365 with Surface for Business
Empower all levels of your workforce with Microsoft 365 and the Surface device portfolio with built-in security features to run the business and collaborative apps they rely on daily.
Tailor Teams through healthcare apps
Set up and customize Teams with the Microsoft Graph API, healthcare-specific templates, like EHR data connectors and clinical imaging.
Learn more about Teams in healthcare
Learn about the challenges facing healthcare workers and what can be done to support the workforce
Explore the latest technology empowering healthcare workers to provide the best possible care
Discover how new collaboration and virtual health solutions can help reduce frontline burnout
Learn about Microsoft Teams HIPAA compliance
Learn how Teams supports critical healthcare scenarios
See how healthcare organizations are empowering their workers with Teams
St Luke’s University Health Network
St. Luke’s Hospital nurtures a commitment to innovation with Microsoft tools.
Northwell Health shortens hospital stays, empowers clinicians, and improves patient care with Microsoft Teams.
Transform the entire healthcare journey
Frequently asked questions
Frontline workers and managers are shift-based, mobile-first workers. They have various names, such as frontline workers and essential workers, but at their core they’re the people first to have contact with your customers, first to work with your product, and first to represent your brand. They are your store associates, customer service representatives, nurses, doctors, factory operators, and more.
The frontline worker capabilities are available in all commercial offerings. Some of these capabilities are not available in the free version of Teams or Government offerings.
Effective June 30, 2020, Microsoft StaffHub was retired. StaffHub capabilities are being built into Teams. Learn more.
Get started with Microsoft Teams today
- 1. The Total Economic Impact™ Of Microsoft Teams For Frontline Workers, a commissioned study conducted by Forrester Consulting, July 2022