IT strategy
-
|
Using AI to redefine how we work in Microsoft Outlook, the app Microsoft employees live in at work
In just a few short years, work has changed in fundamental ways. The rapid rise of AI has brought an entirely new mindset to the workplace. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies…
-
|
Confidential by design: How we’re securing OneNote for the age of AI at Microsoft
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Here at Microsoft and at workplaces around the world,…
-
|
Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new era of employee productivity. Today, agentic capabilities are supercharging IT like never before. As IT…
-
|
Supercharging our SharePoint sites at Microsoft with Microsoft 365 Copilot
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Microsoft SharePoint is one of the most ubiquitous and…
-
|
The future of work is here: Transforming our employee experience with AI
Microsoft Digital stories The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly followed by the generative AI revolution in 2022, we’re living through a…
-
|
Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud environments, and a diverse array of remote users. In this context, traditional security tools are…
-
|
Enabling modern support at Microsoft with AI
We’re using agent-based AI capabilities supported by a continuous improvement (CI) mindset and a comprehensive approach to security to redefine how we meet the support needs of our employees here at Microsoft. How are we doing this? We—Microsoft Digital, the…
-
|
Supercharging our support experience with Microsoft Dynamics 365 and AI
Microsoft Dynamics 365 for Customer Service is helping our Human Resources team reinvent how they support our employees here at Microsoft. The built-in, AI-powered capabilities of Dynamics 365 Customer Service are dropping support resolution times, injecting intelligent automation into our…
-
|
Buzzing on Microsoft Teams Rooms technology internally at Microsoft
There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to…
-
|
Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future
As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, the team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices, applications, and infrastructure at the…
-
|
Digitally transforming Microsoft: Our IT journey
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. The digital transformation of Microsoft spans the entire personal…