Inside Track Blog - How Microsoft does IT

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June 4, 2026

Keith Boyd

Building AI skills for the future: How we’re reimagining learning with AI Skills Navigator
June 4, 2026

Jason Kellington

Measuring the impact of our AI investments in IT at Microsoft

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June 4, 2026

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Ashley Wright

Streamlining finance cash collection at Microsoft with AI

When it comes to running a business, getting paid on time is critical. Our Global Collection team in the Microsoft Treasury division makes sure payments are seamlessly executed in our fast-moving global enterprise environment. However,…
June 4, 2026

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Rani Lofstrom

Microsoft CISO advice: Securing AI with full stack red teaming

At Microsoft, we approach security for AI systems holistically using a full stack red teaming that goes beyond just testing an AI model. Corporate Vice President of red teaming at Microsoft Craig Nelson describes what…
June 2, 2026

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Lukas Velush

Microsoft Build 2026: Empowering our developers to adopt agentic AI at Microsoft

In Microsoft Digital, the company’s IT organization, our journey to agentic AI has been an evolution—one that began with early experimentation in AI-powered productivity and has grown into a coordinated effort to enable intelligent, scalable…
May 28, 2026

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Stephanie Parry

Transforming our approach to sensitivity labels at Microsoft with Microsoft Entra

Security groups serve as the backbone of our approach to access control across the Microsoft corporate tenant. These groups determine who has access to different resources across our network, including Azure subscriptions, Power BI reports,…
May 28, 2026

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Jason Kellington

Visualizing success: Steering your AI deployment with a strategy council

The pace of change when it comes to AI’s impact on business today is astounding. Companies are scrambling to develop and maintain a cohesive strategy for managing this impact and getting the most out of…
May 28, 2026

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Stephanie Parry

Reinventing hybrid cloud integration at Microsoft—from months to one day

For years, network engineering teams at Microsoft have faced a paradox: They can spin up a full Microsoft Azure cloud environment in a matter of hours but connecting that environment to on-premises labs and private…
May 21, 2026

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Alex Fleck

Governing AI agents at scale: Lessons from our journey at Microsoft

Empowering employees and protecting your organization through agent governance Welcome to the agentic frontier Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement…
May 21, 2026

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Matthew Cooke

IT on the cutting edge: Working in Microsoft Digital in the era of AI

What’s it like to power the systems behind a global technology leader from the inside? Working in Microsoft Digital, the company’s internal IT organization, means being part of a group that operates at massive scale,…
May 21, 2026

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Diana Mivelli

Supercharging network operations at Microsoft with AI-based unified network intelligence

At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs, incidents, tickets, and fragmented tools. They piece together signals from these sources to understand what’s happening during an incident, often…
May 21, 2026

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Ashley Wright

Staying human: How we’re using AI to transform the sales experience at Microsoft

At first glance, AI transformation can look like a technology deployment project: New tools arrive, training programs launch, dashboards go live, and leaders focus on speed, scale, and rollout discipline. But in practice, the technical…
May 21, 2026

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David Hirning

How Work IQ is supercharging our AI usage at Microsoft

At Microsoft, we’re constantly thinking about the future of work—how the power of AI and agents is transforming the way knowledge workers do their jobs, streamlining workflows, and boosting employee productivity. These innovations have come…
May 14, 2026

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Ashley Wright

25 Years of SharePoint at Microsoft: Our lessons learned as Customer Zero

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. For more than two…

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