Inside Track
Governance
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From the field: How agentic AI is reshaping adoption at Microsoft
Two years ago, AI adoption at Microsoft felt kind of like pushing a boulder up a hill. We had the technology, the licenses, and the…
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Prioritizing AI transformation opportunities in Microsoft Finance
When organizations begin adopting AI, one of the first important questions to be answered is where to start. The needs and options across different teams…
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Transforming the data foundation behind our datacenter expansion at Microsoft
The team building our datacenters here at Microsoft needed to get organized. Microsoft Cloud Operations + Innovation (CO+I), our organization that plans, builds, and operates…
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How we deploy and manage enterprise devices at Microsoft Digital
In a global organization such as Microsoft—with more than 220,000 employees connecting and working together from offices and remote workspaces scattered around the world—we enable…
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Securing AI agents in the enterprise: Learnings from our journey at Microsoft
As AI agents become more sophisticated and autonomous, large enterprises like ours face a fundamental challenge: How do you enable powerful new AI experiences among…
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From AI ambition to enterprise execution: Our Customer Zero journey
For many organizations, the next phase of AI is to move beyond vision and into execution. Most leaders understand the opportunity that AI presents, but…
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Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft
Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed, or their…
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Building a trusted IT asset inventory with Fabric and AI at Microsoft
For an enterprise company like Microsoft, understanding exactly which devices are connected to our corporate network is essential. As the company’s IT organization, we in…
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Implementing Agent 365: How we’re governing and managing AI agents at Microsoft
Building readiness for Agent 365 at Microsoft At Microsoft, we’re on a Frontier Transformation journey to reimagine work and redefine processes through the power of…
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Making AI testing work at scale at Microsoft with Enterprise Test Platform
Every IT team knows the feeling: A project is on track, and then testing becomes the wall everything stacks up against. Slow cycles, fragmented tools,…
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Taming software licensing sprawl at Microsoft with an AI-driven solution
It’s a common challenge at any large enterprise—important, related data scattered across the organization, residing in disconnected silos. If only there was an efficient way…
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Simplifying expense approvals at Microsoft with AI-powered risk assessment
Every manager has experienced it: The dread of approving a stack of expense reports while critical work stands idle. This tedious process has even garnered…